Small business Selling products and services Consumer rights and guarantees Contracts Payment methods Product safety responsibilities Receipts, bills, proof of purchase Selling online Selling parallel imports Selling tickets to events Supplying products or services that are paid for Supplying unrequested products or services Telemarketing and door-to-door sales Unfair business practices Warranties Advertising and promotions Cash back offers, gifts and prizes Country of origin claims Customer loyalty schemes Environmental and sustainability claims False or misleading claims Gift cards and discount vouchers Online product and service reviews Social media promotions Pricing Card surcharges Price displays Setting prices: what's allowed Unit pricing Problem with a product or service you sold Repair, replace, refund, cancel Repair notices Compensation claims Dealing with other businesses Resolving an issue with another business When manufacturers must reimburse suppliers for remedy costs Where to go for business support and advice Business scams Debt Debt collection rules Debt help Compliance and enforcement Fines and penalties Implementing a business compliance program Industry code compliance checks Claims of legal professional privilege Mergers and acquisitions Why the ACCC assesses mergers and acquisitions Thresholds for notifying acquisitions Notification waivers Pre-notification engagement Notifying an acquisition Remedies Assessment process and review timelines Guidance documents for the merger control regime Using the acquisitions portal Guidance for small businesses on the merger control regime Competition and exemptions Competition and anti-competitive behaviour Cartels Collective bargaining and collective boycotts Cooperation among businesses Exclusive dealing Minimum resale prices Misuse of market power Exemptions from competition law Associations and professional services Industry codes Cash Acceptance Industry Codes Dairy Code of Conduct Electricity Retail Code Food and Grocery Code of Conduct Franchising Code of Conduct Gas Market Code Horticulture Code of Conduct Oil Code of Conduct Sugar Code of Conduct Unit Pricing Code Water Markets Intermediaries Code Wheat Port Code of Conduct Industry code compliance checks Industry-led codes Specific products and activities Foreign currency and money exchange Home care services Retirement villages New and second-hand cars Car hire National Disability Insurance Scheme New caravans Flight delays and cancellations Funeral services Real estate Private health insurance Solar panel systems and home batteries
