Selling products and services Consumer rights and guarantees Contracts Payment methods Product safety responsibilities Receipts, bills, proof of purchase Selling online Selling parallel imports Selling tickets to events Supplying products or services that are paid for Supplying unrequested products or services Telemarketing and door-to-door sales Unfair business practices Warranties Advertising and promotions Cash back offers, gifts and prizes Country of origin claims Customer loyalty schemes False or misleading claims Gift cards and discount vouchers Online product and service reviews Social media promotions Pricing Card surcharges Price displays Setting prices: what's allowed Unit pricing Specific products and activities Foreign currency and money exchange Home care services Retirement villages New caravans Cars: sale or rental Flight delays and cancellations Solar panels and systems Funeral services Real estate Private health insurance Problem with a product or service you sold Repair, replace, refund, cancel Repair notices Compensation claims Business operations and costs Broadband speeds Debt collection rules Debt help Scams Industry codes Dairy Code of Conduct Electricity Retail Code Food and Grocery Code of Conduct Franchising Code of Conduct Gas Market Code Horticulture Code of Conduct Oil Code of Conduct Sugar Code of Conduct Wheat Port Code of Conduct Unit Pricing Code Industry code compliance checks Industry-led codes Compliance and enforcement Fines and penalties Implementing a business compliance program Industry code compliance checks Claims of legal professional privilege Competition and exemptions Competition and anti-competitive behaviour Cartels Collective bargaining and collective boycotts Cooperation among businesses Exclusive dealing Minimum resale prices Misuse of market power Exemptions from competition law Associations and professional services Mergers About mergers Informal merger reviews Merger authorisations
