What the ACCC does

  • We provide general guidance to businesses and consumers about consumer law.
  • We investigate repeated and ongoing consumer problems.
  • We take reports from people about possible issues under consumer law about false or misleading claims.

What the ACCC can't do

  • We don’t provide legal advice.

  • We don’t investigate individual complaints.
  • We don’t resolve individual disputes between consumers and businesses.

Claims

Where special rules apply

Online promotional techniques

ACCC action on advertising and claims

Is this page useful?

Is this page useful?

Thank you for your feedback.

Please let us know what information you were looking for but can't find, or what you were trying to do but not clear from the information.
Please note: Feedback you provide here will be used only for the purpose of improving our website. For other ways to reach us please visit Contact us.