What the ACCC does

  • We provide general guidance to businesses and consumers about consumer law.
  • We investigate repeated and ongoing consumer problems.
  • We take reports from people about possible issues under consumer law about false or misleading claims.

What the ACCC can't do

  • We don’t provide legal advice.

  • We don’t investigate individual complaints.
  • We don’t resolve individual disputes between consumers and businesses.


Where special rules apply

Online promotional techniques

ACCC action on advertising and claims

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