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Warning: We've had reports of scammers using ACCC phone numbers to contact members of the public. They do this to steal personal information. The ACCC will never cold call consumers and does not make calls from our reception numbers. If you receive a call claiming to be from the ACCC asking for personal information, do not provide this information and hang up. This issue is being investigated.

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ACCC role and structure

  • The ACCC promotes competition and fair trade in markets to benefit consumers, businesses, and the community.
  • We also regulate national infrastructure services.

About the ACCC

The Australian Competition and Consumer Commission (ACCC) is an independent Commonwealth statutory authority. We enforce the Competition and Consumer Act 2010 and other legislation promoting competition and fair trading, and regulate national infrastructure.

ACCC Chair and Commissioners

The ACCC has a Chair, 2 Deputy Chairs, and 3 Commissioners. Appointment to the Commission involves participation by the Commonwealth, and state and territory governments.

Statement of Expectations and Statement of Intent

A Statement of Expectations is issued by the responsible Minister to a regulator to provide clarity about the government's policies and objectives. We respond through a Statement of Intent, outlining how we will meet the government’s expectations.

ACCC Commission and decision making

The ACCC members are collectively referred to as the Commission. The Commission meets regularly to make decisions on matters investigated by the ACCC.

Governance and accountability

We are required to follow relevant legislation and standards, produce an annual report, and report on our activities.

Legislation we enforce

We enforce the Competition and Consumer Act 2010, which previously was the Trade Practices Act 1974, as well as other legislation.

Organisation structure

We are an independent statutory authority with a Commission, CEO and divisions.

Service Charter

Our Service Charter sets out the role of the ACCC and the standard of service you can expect to receive from us.

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The ACCC acknowledges the Traditional Custodians of the lands across Australia on which we live and work. We acknowledge their connection to this Country and pay our respect to Elders past, present and emerging.

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