What the ACCC does

  • We assess, and can object to, proposed price increases to Australia Post's reserved letter services and can object.
  • We inquire into disputes about bulk mail services.
  • We manage the record keeping rule that applies to Australia Post.

What the ACCC can't do

  • We don't approve proposed increases to the price of Australia Post’s letter services. The Minister for Communications does this.

Industry reporting and monitoring

Postal services price notification and monitoring

We assess notifications of proposed price increases for Australia Post’s reserved letter services. We inquire into disputes about Australia Post's terms and conditions for bulk mail services. We administer the record keeping rule for Australia Post.

ACCC action in the postal sector

See media release on postal services