The ACCC regulates mandatory industry codes that are prescribed under the Competition and Consumer Act 2010. The ACCC can also provide guidance to industries looking to develop their own voluntary industry code.
The ACCC monitors and enforces the Competition and Consumer (Industry Code—Electricity Retail) Regulations 2019 (the Code), a mandatory industry code prescribed under the Competition and Consumer Act 2010.
The Oil Code regulates the conduct of suppliers, distributors and retailers in the petroleum marketing industry. Declared petroleum products include unleaded petrol and certain other products (e.g. blend of unleaded petrol and ethanol).
Non-prescribed voluntary industry codes of conduct set out specific standards of conduct for an industry including how to deal with its members and customers. These codes only apply to those who sign up to them. The ACCC may be able to assist your industry in developing a voluntary code by providing general guidance. We do not have a role in drafting voluntary codes.
The ACCC can ask a corporation for information or documents it is required to keep, generate or publish under a prescribed industry code (i.e. the Franchising Code, Horticulture Code, Oilcode, Unit Pricing Code and Wheat Port Code). The corporation has 21 days to provide these documents.