- Codes of conduct provide a set of rules or minimum standards for an industry. They cover the relationship between industry participants and with their customers.
- Some codes of conduct are mandatory – that is, the industry must follow them. Others are voluntary, only applying to those who sign up.
- The ACCC regulates codes of conduct that are prescribed as regulations under the Competition and Consumer Act 2010. Other codes are led by industry and not enforced by the ACCC.