Our latest Electricity Market Inquiry Report has found that Australian households are on a more expensive electricity plan than they need to be, and changes are needed to improve competition in the electricity market and deliver better outcomes for consumers.
Our Retail deposits inquiry has found that consumers are missing out on earning higher interest on their savings. This is due to ongoing barriers to searching for, and switching between, retail deposit products.
Our review of franchising contracts found wide-ranging concerns. We’re warning franchisors to urgently check and amend their standard form franchise agreements or risk potential enforcement action.
Australian Consumer Law applies to social media advertising in the same way as other types of advertising. Businesses and influencers must not make false or misleading claims when promoting themselves.
In our latest report, we warn consumers about rare but serious fire hazards from lithium-ion batteries and ask consumers to choose, check, use and dispose of the batteries safely.
“We prioritise the issues impacting the Australian economy, consumers and businesses in Australia.”
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The ACCC is monitoring retail fuel prices closely as international crude oil prices react to the conflict in the Middle East.
Our latest quarterly monitoring report, released on 8 December, noted movements in international prices in October and November.
Consumers are now, more than ever, making purchasing decisions on environmental grounds.
We'll be investigating a number of businesses for making potentially false or misleading environmental claims.
The expansion of digital platforms in Australia has brought benefits, but also created risks and harms that our current consumer and competition laws are not always able to address. We're examining these issues as part of inquiries we conduct and law enforcement cases.
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Find out about the Consumer Data Right, which gives you the right to share your data between service providers of your choosing.