The ACCC today launched action in the Federal Court of Australia alleging Qantas Airways engaged in false, misleading or deceptive conduct, by advertising tickets for more than 8,000 flights that it had already cancelled but not removed from sale.
The Childcare Inquiry survey for parents and guardians has been translated into other community languages and it’s open now until 8 October 2023.
We’re encouraging businesses to review their standard form contracts. New penalties will apply to unfair contract terms from November.
We’re seeking views on the draft proposal by Australia Post to increase its basic postage rate by 25% from January 2024.
When consumers buy tickets to events, they have rights under consumer law. Ticket selling businesses must follow their obligations under consumer law.
“We prioritise the issues impacting the Australian economy, consumers and businesses in Australia.”
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Consumers are now, more than ever, making purchasing decisions on environmental grounds. We'll be investigating a number of businesses for making potentially false or misleading environmental claims.
The expansion of digital platforms in Australia has brought benefits, but also created risks and harms that our current consumer and competition laws are not always able to address. We're examining these issues as part of inquiries we conduct and law enforcement cases.
With more Australians choosing to shop online, consumers often rely on reviews and testimonials when making purchases. We're conducting a sweep to identify misleading testimonials and endorsements by social media influencers.
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Related sites
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Find out about the Consumer Data Right, which gives you the right to share your data between service providers of your choosing.