Use this form to report a business that may be doing the wrong thing under the Competition and Consumer Act 2010.
The latest information on consumer rights, travel and event cancellations in relation to COVID-19. This will be updated regularly as new guidance is available.
Always try to resolve a problem with a business before seeking help from a consumer protection agency. You can do this by speaking directly with the salesperson or manager or if this fails, by writing a complaint letter.