What the ACCC does

  • We can take action against insurers for breaking competition and consumer laws.
  • We prepare a yearly report to the Australian Senate on the health insurance industry.
  • We monitor certain insurance products to evaluate the impact of the government’s reinsurance pool for cyclone and related flood damage.

What the ACCC can't do

  • We don’t resolve individual disputes about insurance.
  • We don’t administer specific insurance laws.
  • We don’t regulate insurance prices.

Home, strata and small business insurance

We monitor prices, costs and profits relating to the supply of certain insurance cover before and after the introduction of the government’s cyclone and related flood damage reinsurance pool.

Rules and advice for business and consumers

Choosing the right private health insurance policy can be confusing. We have information to help you understand the important issues.

ACCC action on insurance

The Federal Court has ordered SmileDirectClub Aus Pty Ltd and its US parent company, SmileDirectClub LLC (together SmileDirectClub), to pay penalties totalling $3.5 million and to compensate customers, after court action by the ACCC.
See media releases on insurance

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