What the ACCC does

  • We can take action against private health insurers for breaking competition and consumer laws.
  • We can take action against general insurers for breaking competition law.
  • We monitor the prices, costs and profits of certain insurance products, before and after the government’s cyclone reinsurance pool was introduced.
  • We prepare a yearly report to the Australian Senate on the health insurance industry.

What the ACCC can't do

  • We can’t take action against general insurers for breaking consumer law. This is the role of the Australian Securities and Investments Commission (ASIC).
  • We don’t resolve individual disputes about insurance.
  • We don’t administer specific insurance laws.
  • We don’t regulate insurance prices.

Home, strata and small business insurance

Insurance monitoring

The government has created a cyclone and related flood damage reinsurance pool. The ACCC has been directed to monitor insurance prices, costs and profits before and after introduction of the pool.

Choosing a private health insurance policy

Private health insurance

Choosing the right private health insurance policy can be confusing. We have information to help you understand the important issues.

ACCC action on insurance

Cyclone reinsurance pool begins delivering some savings

The Government’s cyclone reinsurance pool has begun delivering lower premiums for some consumers in some regions facing higher risk of cyclones, the ACCC’s third insurance monitoring report has found. However, the savings generated by the reinsurance pool have been offset to varying extents by other cost increases affecting insurance markets.
See media releases on insurance