What the ACCC does

  • We educate consumers and businesses about their rights and responsibilities
  • We accept reports where people consider a business is doing something it shouldn’t do. We use those reports to inform our education, compliance and enforcement work
  • We can investigate and may take some form of compliance or enforcement action if a business breaks the consumer law.

What the ACCC can't do

  • We don’t give legal advice on rights and responsibilities.
  • We don't resolve individual disputes between businesses and consumers.

Rights and responsibilities for all sales

Rules for specific types of sales

Specific products and services

Subscribe to the Small business information network

Do you run a small business or advise small businesses? Keep up with all the latest news and events by joining the ACCC’s Small Business Information Network (SBIN).

Sign up to the Small business information network
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Small business education program

Online education program designed to help small businesses learn more about their rights and obligations under the Competition and Consumer Act 2010.

ACCC action on selling products and services

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