Last updated: December 2025
Information for "This report" is based on measurement results collected from 14 September to 13 October 2025 and published in our most recent quarterly report. Information for the "Last report" is based on measurement results collected in May 2025.
Daily time series charts are based on measurement results from between August and October 2025.
NBN fixed-line services
About NBN fixed-line services
An NBN fixed-line connection utilises a physical line running to the household to connect it to the NBN network. There are a number of fixed-line technologies: fibre to the premises (FTTP), fibre to the building (FTTB), fibre to the curb (FTTC), fibre to the node (FTTN), and hybrid fibre coaxial (HFC).
For further information, see Broadband speeds.
Average NBN plan speeds during busy hours and the busiest hour
The NBN fixed-line service providers featured in the latest report achieved an average download speed per service of 100.6% of the service's plan speed during busy hours. On average, an RSP’s result could improve by 2.4% if the results excluded underperforming services unable to achieve maximum plan speeds.
The NBN fixed-line busiest hour download speed results are lower than the busy hour download speeds. This indicates that there were periods of higher demand in the latest report that affected the performance of NBN fixed-line services.
The NBN fixed-line service providers featured in the latest report achieved an average upload speed per service of 90.3% of the service's plan speed during busy hours. Upload results are usually lower than download results relative to plan speed as the upload component of NBN speed tiers is not overprovisioned like it is for the download component.
- Busy hours = 7.00pm to 11.00pm, Monday to Friday.
- Busiest hour = Fifth lowest hourly average speed out of all the month's busy hours for each RSP (including weekends).
- +- Percentage point changes compared with previous quarter's measurements.
- Percent of maximum plan speed.
- The shaded area indicates the boost to average speed if underperforming services not able to achieve maximum plan speeds were excluded from the overall results. If you are a customer on a service that does not deliver expected speeds, contact your provider to ask whether the problem can be fixed or about moving onto a cheaper plan
- Note: This chart shows results for all fixed-line NBN plans, excluding the very high speed services featured separately on this dashboard.
Average NBN download speeds during busy hours by plan
The following chart presents results from the latest report measuring the average busy hour download speeds on different NBN fixed-line plan download speeds. Most plans achieved an average result equal to or exceeding their plan download speed. However, there was a small decrease in the NBN 100 plan’s result compared to the previous report after NBN Co accelerated this plan download speed to 500 Mbps for FTTP and HFC connections.
Average plan download speeds during busy hours by technology
The following chart presents results from the latest report measuring the average busy hour download speeds on different NBN fixed-line access technologies, both including and excluding underperforming services. FTTN has previously accounted for most of the underperforming services throughout the program. Connections with higher plan download speeds may experience speed constraints due to their in-home equipment, such as older routers that cannot support download speeds above 100 Mbps.
- Note: This chart excludes services with a download plan speed exceeding 750 Mbps. NBN very high speed services are featured separately on this dashboard.
Distribution of download speed tests, by percentage of NBN plan speed
In the latest report, 88.3% of download speed tests recorded on NBN fixed-line services across all hours achieved at least 90% of the service’s plan speed, with 3.2% of tests achieving less than half the plan speed.
- Note: This chart shows the proportion of download speed test results for NBN plans that were above 90% of plan speed, between 50% and 90% of plan speed, and under 50% of plan speed.
Average NBN speeds by hour of day
In the latest report, the average hourly download speeds recorded across different plan download speeds were steady throughout the day although slightly lower during increased user activity in the evening busy hours. Average hourly upload speeds showed little variation throughout the day with negligible change during evening busy hours across plans.
Daily fixed-line NBN speeds by plan
Average daily download and upload performance on NBN fixed-line services was broadly stable for all plan speeds during all hours between August and October 2025. There was more variability in download performance during busy hours compared with all hours, particularly for services with the 100 Mbps plan speed.
- Note: This chart plots the daily fixed-line average speed over the period for both all hours and busy hours (7-11pm), including the 25 Mbps, 50 Mbps and 100 Mbps NBN plans for download, and the 5 Mbps, 20 Mbps and 40 Mbps NBN plans for upload.
- Monthly data presented should not be directly compared with corresponding data in the quarterly reports as the composition of sample sizes may vary between the quarterly and monthly report.
- This chart excludes underperforming and impaired services. 12/1 Mbps services are also excluded from monthly reporting due to the limited sample size
Very high speed services
Average speeds for NBN very high speed services
The average download speed for NBN very high speed services in the latest report was 900.2 Mbps during all hours and 896.3 Mbps during the busy hours. The average upload speed was 91.8 Mbps during all hours and 91.7 Mbps during the busy hours.
- Note: Very high speed services are services where the underlying wholesale product sold by NBN Co has download/upload plan speeds of 1000/100 Mbps (referred to by NBN Co as ‘Home Ultrafast’).
Average hourly speeds for NBN very high speed services
The average hourly download speeds for NBN very high speed services ranged from 895 to 903 Mbps in the latest report. Upload speeds for very high speed services were significantly higher compared to the previous report after NBN Co increased the plan upload speed from 50 to 100 Mbps. Upload speeds for very high speed services continued to show little variation throughout the day following this change.
- Note: Very high speed services are services where the underlying wholesale product sold by NBN Co has download/upload plan speeds of 1000/100 Mbps (referred to by NBN Co as ‘Home Ultrafast’).
Technical quality measures
Web page loading time: This chart shows the average time needed to load a website across test results from eight popular Australian-based webpages. The average web page loading times during all hours and busy hours in the latest report were in line with results from previous reports.
Latency: Latency results in the latest report were consistent with results from the previous report during all hours and busy hours. These values are low enough that their effect is unlikely to be noticed by a typical end user, even when using more latency-sensitive applications (such as video-conferencing services or online gaming).
Packet loss: The majority of tests in the latest report had zero packet loss with a small minority recording a packet loss greater than 1%. At these higher levels, packet loss can cause issues for certain types of applications and disrupt user experience.
Web page loading time
Latency
Frequency of packet loss
- Latency measures the average time it takes to send a packet of data to the test server and back to the connection. High latency can impact online experiences such as video conferencing, media streaming and online gaming.
- Packet loss measures the percentage of packets that do not make it to their destination out of all packets sent during a test. High levels of packet loss can impact online experiences such as video conferencing, media streaming and online gaming.
Average daily outages per service lasting longer than 30 seconds
In the latest report, the average rate of outages per day on fixed-line NBN connections was 0.19 across service providers featured in the report. The average rate of outages per day was 0.12 for services on other superfast networks and 0.18 for NBN very high speed services. These outage rates are in line with results from previous reports.
- Note: These charts exclude outages between midnight and 5am when maintenance and upgrades are usually carried out.
NBN fixed wireless services
About NBN fixed wireless services
NBN fixed-line connections and NBN fixed wireless connections utilise different technologies that are not directly comparable in terms of performance. An NBN fixed-line connection utilises a physical line running to the household to connect it to the NBN network. An NBN fixed wireless connection transmits data over radio signals to connect a household to the NBN network and uses similar technology to mobile networks. Around 4% of NBN consumers are served by NBN fixed wireless, typically in rural and regional areas, but it may also be used in outer metropolitan centres.
The quality and maximum speed of a fixed wireless connection is often more variable than fixed-line technology. The following factors may affect fixed wireless:
- Environmental factors, including:
- distance of the consumer’s premises to the fixed wireless tower,
- whether there is a clear line of sight from the premises to the tower, and
- weather conditions such as extreme heat or heavy rain.
- Network congestion.
Average fixed wireless speeds during all hours and busy hours
In the latest report, users on NBN fixed wireless services attained an average download performance of 87.5% of plan speeds during all hours, decreasing to 81.7% during the busy hours. Average upload performance was 67.3% of plan speeds during all hours, decreasing to 62.1% during the busy hours.
Download
Upload
Average Fixed Wireless Plus speeds by hour of day
In the latest report, the average hourly download speeds for services on the Fixed Wireless Plus plan typically started to decrease during the evening, dipping to 15 Mbps below the day’s maximum speed by 8pm, before recovering to higher levels later at night.
- Note: These charts plot the average hourly speeds for services on the Fixed Wireless Plus 100/20 Mbps plan, for this report and the last report.
Average daily Fixed Wireless Plus speeds
Average daily download and upload performance for services on the Fixed Wireless Plus plan was relatively stable during all hours between August and October 2025, albeit with a level of variation expected for this technology. There was more variability across days during busy hours compared with all hours.
- Note: These charts plot the average daily speeds for services on the Fixed Wireless Plus 100/20 Mbps plan, for all hours and during busy hours.
Technical quality measures
Web page loading time: This chart shows the average time needed for NBN fixed wireless services to load a website across test results from eight popular Australian-based webpages in the latest report. The average web page loading times during all hours (3.2 seconds) and busy hours (3.3 seconds) were in line with results from previous reports.
Latency: This chart illustrates the average latency for NBN fixed wireless services observed in the latest report during all hours (44.4 milliseconds) and busy hours (46.3 milliseconds). These results are in line with the previous report.
Packet loss: In the latest report, 78.1% of tests on NBN fixed wireless services had zero packet loss. 2.3% of tests had a packet loss greater than 1%. At these higher levels, packet loss can cause issues for certain types of applications and disrupt user experience.
Web page loading time
Latency
Frequency of packet loss
- Latency measures the average time it takes to send a packet of data to the test server and back to the connection. High latency can impact online experiences such as video conferencing, media streaming and online gaming.
- Packet loss measures the percentage of packets that do not make it to their destination out of all packets sent during a test. High levels of packet loss can impact online experiences such as video conferencing, media streaming and online gaming.
Average daily outages lasting longer than 30 seconds per fixed wireless service
This chart shows the average rate of daily outages for fixed wireless services in this report compared with the previous report.
- Note: These charts exclude outages between midnight and 5am when maintenance and upgrades are usually carried out.
Chart data tables
Data used in the charts are provided below.
Download chart data [ XSLX | 39 KB ]
For more information about the data we collect, see Broadband performance data explained.