September quarter 2023 report30 Nov 2023

The NBN Wholesale Market Indicators Report is prepared quarterly for the ACCC by NBN Co as part of the NBN Services in Operation record keeping rules. The report provides an overview of the NBN wholesale market with a focus on residential broadband access services (Traffic Class 4 or TC4).

Key quarterly indicators1

Total 1 services

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Up 0

Total CVC capacity acquired

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Down 0

Average CVC per user

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Number of ≥50Mbps services

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Wholesale access seeker market share

  • (1) Sky Muster Plus (‘SMP’) SIOs reported from September 2021 quarter onwards.
  • (2) Retail Service Providers classified in the Others category may also acquire NBN services from an aggregation provider in addition to wholesale services directly acquired from NBN Co. As such, the retail market share of the Others group may be higher.

Key statistics for residential broadband access services over time

You can interact with the charts to show various data by access seeker group, download data rate, technology type, and geographic region from the last nine reports. These include either actual services in operation or market shares as a percentage. Hovering over the charts will display the data and the relevant date.

Statistics sorted by data type

Migration from DSL to NBN services

Note: Total DSL services are derived from the Telstra Customer Access Network Record Keeping Rules Quarterly Snapshots and Total NBN services are derived from the NBN services in Operation Record Keeping Rules Market Indicator Reports.

Chart data

Data used in the charts are provided in the data tables.

Table i. Number of services in operation by access seeker groups

Date Telstra TPG Group Optus Vocus Group Other
Sep 2021 3,774,853 2,031,440 1,235,077 614,037 857,388
Dec 2021 3,786,431 2,027,702 1,215,211 628,453 937,135
Mar 2022 3,797,295 2,026,546 1,203,500 638,427 1,021,549
Jun 2022 3,776,374 2,015,721 1,199,964 631,093 1,099,307
Sep 2022 3,735,946 1,992,628 1,170,706 600,601 1,239,474
Dec 2022 3,700,846 1,956,177 1,147,588 625,799 1,299,998
Mar 2023 3,676,854 1,926,183 1,143,904 658,639 1,351,983
Jun 2023 3,631,370 1,895,745 1,144,467 692,124 1,392,366
Sep 2023 3,587,788 1,865,385 1,131,064 721,650 1,460,927

Table ii. Number of services in operation by download data rate

Date 12Mbps 25Mbps 50Mbps 100Mbps >100Mbps Wireless Plus & SMP
Sep 2021 923,684 1,054,540 4,938,833 896,264 455,720 243,754
Dec 2021 892,967 1,131,632 4,997,225 969,911 347,924 255,273
Mar 2022 868,333 1,192,637 4,800,733 1,354,411 206,577 264,626
Jun 2022 842,009 1,226,027 4,836,307 1,338,309 209,476 270,331
Sep 2022 800,234 1,244,037 4,753,195 1,442,371 221,307 278,211
Dec 2022 772,211 1,248,540 4,621,821 1,632,348 173,869 281,619
Mar 2023 748,063 1,373,622 4,522,584 1,631,544 198,466 283,284
Jun 2023 710,352 1,579,886 3,873,140 2,081,222 224,418 287,054
Sep 2023 683,781 1,578,843 3,721,928 2,233,363 256,499 292,400

Table iii. Number of services in operation by technology type

Date FTTP FTTB FTTN FTTC HFC Wireless Satellite
Sep 2021 1,634,587 265,742 3,090,930 1,081,564 1,954,765 372,876 112,331
Dec 2021 1,658,112 271,344 3,095,052 1,104,317 1,975,028 380,768 110,311
Mar 2022 1,683,297 277,653 3,104,326 1,119,930 2,004,692 387,870 109,549
Jun 2022 1,704,178 279,894 3,099,933 1,124,195 2,012,875 393,916 107,468
Sep 2022 1,734,974 281,126 3,087,374 1,119,753 2,011,646 398,423 106,059
Dec 2022 1,761,406 280,660 3,067,288 1,110,954 2,007,168 400,682 102,250
Mar 2023 1,806,163 283,832 3,051,768 1,105,238 2,011,822 402,377 96,363
Jun 2023 1,860,817 283,406 3,018,967 1,090,504 2,007,136 403,477 91,765
Sep 2023 1,922,907 284,714 2,980,206 1,078,747 2,005,898 403,994 90,348

Table iv. Number of services in operation by state or territory (excluding satellite)

Date NSW Vic Qld WA SA Tas ACT NT
Sep 2021 2,654,107 2,169,087 1,653,645 890,536 596,744 201,924 173,925 60,496
Dec 2021 2,686,085 2,197,179 1,669,402 892,680 601,438 203,084 174,230 60,523
Mar 2022 2,711,500 2,228,492 1,689,928 897,684 609,122 204,292 175,696 61,054
Jun 2022 2,718,308 2,240,567 1,701,479 900,811 611,676 205,038 175,877 61,235
Sep 2022 2,720,253 2,248,401 1,707,540 903,383 610,755 205,259 176,393 61,312
Dec 2022 2,716,416 2,250,982 1,706,739 903,064 609,028 205,223 175,892 60,814
Mar 2023 2,723,756 2,264,057 1,713,341 905,912 610,336 205,290 177,416 61,092
Jun 2023 2,721,187 2,266,208 1,715,925 907,078 609,687 205,272 177,728 61,222
Sep 2023 2,721,459 2,271,157 1,719,841 909,122 610,452 205,065 178,253 61,117

Table v. Number of services in operation by POI classification (excluding satellite)

Date Regional Outer Metro Metro
Sep 2021 3,328,247 717,263 4,354,954
Dec 2021 3,354,860 722,071 4,407,690
Mar 2022 3,381,857 727,534 4,468,377
Jun 2022 3,396,509 731,140 4,487,342
Sep 2022 3,405,878 733,673 4,493,745
Dec 2022 3,407,578 734,348 4,486,232
Mar 2023 3,418,594 737,029 4,505,577
Jun 2023 3,422,230 739,394 4,502,683
Sep 2023 3,427,275 742,173 4,507,018

Table vi. Migration from DSL to NBN services over time

Date Total DSL SIOs Total TC4 AVCs
Mar 2015 5,474,517 396,782
Jun 2015 5,484,795 499,399
Sep 2015 5,488,879 634,629
Dec 2015 5,461,877 760,653
Mar 2016 5,397,965 941,235
Jun 2016 5,317,655 1,136,346
Sep 2016 5,158,941 1,388,664
Dec 2016 4,989,505 1,705,270
Mar 2017 4,752,885 2,071,123
Jun 2017 4,474,684 2,511,392
Sep 2017 4,140,927 3,038,483
Dec 2017 3,838,464 3,467,306
Mar 2018 3,571,648 3,813,994
Jun 2018 3,318,660 4,133,791
Sep 2018 3,028,471 4,488,295
Dec 2018 2,720,642 4,794,389
Mar 2019 2,486,816 5,201,519
Jun 2019 2,133,871 5,681,252
Sep 2019 1,785,325 6,186,558
Dec 2019 1,505,643 6,601,864
Mar 2020 1,232,801 7,056,864
Jun 2020 1,003,230 7,440,121
Sep 2020 767,351 7,827,531
Dec 2020 576,316 8,106,878
Mar 2021 451,202 8,279,161
Jun 2021 373,494 8,377,873
Sep 2021 317,153 8,512,795
Dec 2021 266,786 8,594,932
Mar 2022 218,491 8,687,317
Jun 2022 182,134 8,722,459
Sep 2022 156,971 8,739,355
Dec 2022 141,992 8,730,408
Mar 2023 128,709 8,757,563
Jun 2023 118,961 8,756,072
Sep 2023 111,256 8,766,814

Download latest report

You can download the full September 2023 report in Excel.

September 2023 Market Indicators report

See also: Previous reports

See also

Other NBN wholesale market data and previous reports can be found on the NBN SIO record keeping rule reports page.

Background information