What we do in regulating NBN services
Access to services
We regulate the NBN wholesale access service. This service is used by retail and other service providers to deliver broadband services to consumers.
We have a role in determining the terms and conditions of access to the NBN.
We can do this through:
- a special access undertaking submitted by NBN Co, or
- our direct regulatory intervention using a binding rule of conduct or an access determination.
In 2013, we accepted a special access undertaking from NBN Co. It expires in 2040.
When they supply certain services or carry out related activities, network access providers are not allowed to discriminate:
- in favour of themselves, or
- between access seekers.
We publish and maintain explanatory material about these non-discrimination obligations that apply to NBN Co and other network operators.
See the Telecommunications non-discrimination guidelines.
NBN points of interconnect
We have been involved in determining and reviewing the locations of the NBN points of interconnect. A point of interconnect allows retail services and wholesale service providers to connect to the NBN.
The legal basis of our functions
Our functions are through Part XIC of the Competition and Consumer Act 2010.