- The franchisor must ensure that the key facts sheet is in the format of the key facts sheet form.
- The key facts sheet highlights information that is in the disclosure document.
- Reading the key facts sheet with the disclosure document can help potential franchisees better understand information in the document.
What a key facts sheet includes
The key facts sheet highlights information that is in the disclosure document and helps franchisees navigate and understand the disclosure document.
The disclosure document is usually packed with information about the franchise. Reading the key facts sheet alongside the disclosure document can help potential franchisees to better understand information in their disclosure document.
The franchisor must ensure the key facts sheet reflects the information in the franchisor’s disclosure document.
When a key facts sheet is updated
The key facts sheet is updated when the disclosure document is updated.
This usually happens within 4 months after the end of the franchisor's financial year.
Required format and information
The franchisor must ensure that the key facts sheet is in the format of the key facts sheet form, which includes all the information that is required in a key facts sheet.
We link to key facts sheet form from our website. However, we don't maintain the form. When you access the form you are leaving the ACCC website. We don't process, store or collect any information entered into the key facts sheet smart form. Questions about the form should be directed to smallbusinessfranchising@treasury.gov.au.
We encourage you to regularly check that you are using the most current version of the key facts sheet form.
When the key facts sheet must be given
Franchisors must usually give the key facts sheet to potential franchisees, at least 14 days before the franchisee enters into a franchise agreement or pays non-refundable money to the franchisor or the franchisor’s associate.
If a franchisee asks in writing for the disclosure document, the franchisor must give them an up-to-date copy of the key facts sheet as well.