Northern Australia insurance inquiry

Project overview


On 25 May 2017, the Australian Government directed the ACCC to conduct a wide-ranging inquiry into the supply of residential building (home), contents and strata insurance in Northern Australia.

Our inquiry will help to address concerns about insurance availability and affordability, promote more informed and more competitive insurance markets, and make a difference for consumers in northern Australia.

Scope of inquiry

Matters to be considered by the inquiry shall include, but not be restricted to:

  • pricing and availability of insurance to consumers in northern Australia
  • key cost components of insurance pricing in northern Australia and how they have changed over time, particularly catastrophe risk
  • terms and conditions on which insurance is supplied
  • competitiveness of markets for insurance in northern Australia
  • existence and extent of any barriers to entry, expansion and/or exit in the supply of insurance in northern Australia
  • any impediments to consumer choice, including transaction costs, a lack of transparent information, or other factors
  • identifying any regulatory issues, or market participant behaviour or practices that may not be supporting the development of competitive markets for insurance in northern Australia
  • the profitability of insurers through time and the extent to which profits are, or are expected to be commensurate with risk.

The inquiry commenced on 1 July 2017. The ACCC must submit interim reports to the Treasurer by 30 November 2018 and 30 November 2019. The inquiry is to be completed and a final report submitted to the Treasurer by 30 November 2020.

On 24 October 2017, the ACCC released an issues paper for public comment. Submissions closed 19 January 2018. We have published submissions to the issues paper on the Submissions page.

The ACCC hosted public forums across northern Australia in late November and early December 2017. A summary of the discussion at each public forum is published on the Public Forums page.

Definition of Northern Australia

For the purposes of this inquiry, northern Australia has the meaning given in section 5 of the Northern Australia Infrastructure Facility Act 2016. This definition broadly corresponds with the Northern Territory, those parts of Western Australia and Queensland that are north of the Tropic of Capricorn, and some areas just south of the tropic, including Carnarvon and Gladstone.

The map marks the Tropic of Capricorn and shows well-known towns in northern Australia, including the towns that the ACCC is holding public forums in.

A map of the area covered by Northern Australia.


Stages Date


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