Skip to content Skip to navigation Skip to search

Warning: We've had reports of scammers using ACCC phone numbers to contact members of the public. They do this to steal personal information. The ACCC does not make calls from our reception numbers. If you receive a call claiming to be from the ACCC asking for personal information, do not provide this information and hang up. This issue is being investigated.

Close
Top utilities
  • News centre
  • Contact
Our other sites
  • NASC
  • Scamwatch
  • Product Safety
ACCC logo ACCC logo ACCC logo ACCC logo
  • Consumers
    • Buying products and services
    • Advertising and promotions
    • Competition and why it matters
    • Pricing
    • Problem with a product or service you bought
    • Stay protected
    • Debt
    • Specific products and activities
    • Petrol and fuel
    • Telecommunications and internet
  • Business
    • Selling products and services
    • Advertising and promotions
    • Pricing
    • Specific products and activities
    • Problem with a product or service you sold
    • Business operations and costs
    • Competition and exemptions
    • Compliance and enforcement
    • Mergers and acquisitions
    • Industry codes
    • Small business
  • By industry
    • Regulated infrastructure
      • Regulatory projects
    • Agriculture
    • Banking and finance
    • Cars and vehicles
    • Childcare
    • Digital platforms and services
    • Energy
    • Food and groceries
    • Franchising
    • Insurance
    • Petrol and fuel
    • Postal services
    • Rail, shipping and ports
    • Telecommunications and internet
    • Travel and airports
    • Water
  • Inquiries and consultations
    • Childcare inquiry 2023
    • Digital platform services inquiry 2020-25
    • Electricity market monitoring inquiry 2018-25
    • Gas inquiry 2017-30
    • Regional mobile infrastructure inquiry 2022-23
    • Retail deposits inquiry 2023
    • Supermarkets inquiry 2024-25
    • Finalised inquiries
    • ACCC consultations
      • Consultation hub
      • Merger regime changes consultations
      • Competition exemption consultations
    • ACCC submissions to external consultations
    • Consultative committees
  • Public registers
    • Browse public registers
    • Infringement notices register
    • Public warning notice register
    • Undertakings registers
      • Section 87B undertakings register
      • Section 93AA undertakings register
      • Section 163 undertakings register
      • General undertakings register
    • Authorisations and notifications registers
      • Authorisations register
      • Collective bargaining notifications register
      • Exclusive dealing notifications register
      • Resale price maintenance notifications register
    • Certification trade marks register
    • Class exemptions register
    • Gas registers
      • Conditional Ministerial exemptions for gas suppliers
      • Small gas supplier exemptions register
      • Gas price cap exemptions register
    • Mergers registers
      • Public informal merger reviews register
      • Merger authorisations register
      • Merger authorisations direct to Tribunal 2007-17 register
    • Access to services registers
    • Consumer data right exemptions register
    • Designated complaints register
    • Digital ID registers
      • Accredited entities register
      • Australian Government Digital ID System register
    • Price notifications register
    • Shipping investigations register
    • Telecommunications registers
    • Historical registers
  • About us
    • ACCC priorities
    • ACCC role and structure
    • Designated complaints
    • Freedom of information
    • National Anti-Scam Centre
    • Contact us or report an issue
    • News
      • ACCC news centre
      • Sign up to newsletters
      • Subscribe to media releases and speeches
    • Publications
    • Our campaigns
    • Careers
      • Current vacancies
      • Graduate opportunities
      • Working with us
    • Conferences and events
    • International relations
    • Other languages
Breadcrumb
  1. Home
Listen

Search

248 results, showing 1 to 10

Where to go for consumer help

Consumers › Problem with a product or service you bought

Dud device? Use your rights

About us › News › Social media › Transcripts

Biết quyền lợi của quý vị khi mua sản phẩm hay dịch vụ tại Úc (Consumer rights)

About us › Other languages › Vietnamese - Việt-ngữ

Simplified Chinese - 简体中文

About us › Other languages

Problems with your mobile service

Consumers › Telecommunications and internet

Business operations and costs

Business

ACCC sweep uncovers concerning online shopping return policies and terms and conditions

About us › News › Media releases

了解在澳大利亚购买产品或服务时应有的权利 (Consumer rights)

About us › Other languages › Simplified Chinese - 简体中文

호주에서 제품이나 서비스를 구매할 때, 여러분의 권리를 알아보세요 (Consumer rights)

About us › Other languages › Korean - 한국어

Optus in court for alleged unconscionable sales and debt collection

About us › News › Media releases

Pagination

  • Current page 1
  • Page 2
  • Page 3
  • Page 4
  • Page 5
  • Page 6
  • Page 7
  • Page 8
  • Page 9
  • …
  • Next page Next › ›
  • Last page Last »
  • 2025
  • 2024
  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012
  • 2011
  • 2010
  • 2009
  • 2008
  • 2007
  • 2006
  • 2005
  • 2004
  • 2003
  • 2002
  • 2001
  • 2000
  • 1999
  • 1998
  • 1997
  • 1996
  • 1995
  • Page
  • Media release
  • Publication
  • Speech
  • Update
  • Problem with a product or service
  • Advertising and promotions
  • Agriculture
  • Banking and finance
  • Buying and selling products and services
  • Cars and vehicles
  • Childcare
  • Competition and exemptions
  • Compliance and enforcement
  • Consumer Data Right
  • COVID-19
  • Debt
  • Digital platforms and services
  • Energy
  • Food and groceries
  • Franchising
  • Industry codes
  • Insurance
  • Mergers
  • Petrol and fuel
  • Postal services
  • Pricing
  • Rail, shipping and ports
  • Regulated infrastructure
  • Scams
  • Stay protected
  • Telecommunications and internet
  • Travel and airports
  • Water

Australian Competition and Consumer Commission home

ACCC Consumer Rights Facebook ACCC Twitter ACCC Instagram ACCC YouTube ACCC Linkedin

The ACCC acknowledges the Traditional Custodians of the lands across Australia on which we live and work. We acknowledge their connection to this Country and pay our respect to Elders past, present and emerging.

Footer menu

ACCC © Commonwealth of Australia
  • Accessibility
  • Cookies
  • Disclaimer and copyright
  • Glossary
  • Vulnerability disclosure
  • Privacy