Use this tool to create an email you can send to the business you bought the product or received the service from. If you prefer, you can print the letter and send via the post.
Remember to attach or include any relevant documentation, such as a receipt or photo of the faulty product, when you send the letter.
Review your complaint letter
Your complaint letter has been generated based on the information you provided. Please review it carefully. Click on ‘Go back’ if you wish to make any changes.
Remember to provide the business with the evidence you listed in the letter. If you don’t have an email address for the business, you should be able to find one on their website.