Report a consumer issue

Use this form to report a business that may be doing the wrong thing under the Competition and Consumer Act 2010.

We're unable to get involved in or resolve individual complaints with a business, but your reports help us identify issues where we may need to take action.

If you are looking for advice about how to sort out complaints or problems, the best place to start is with the business itself. There are also places you can get help resolving your complaint.

Our Privacy Policy sets out what we will do with your information

Required fields indicated by: *
Who is making the report?
This allows you to report your concerns to the ACCC without providing your contact details. If you choose this option, the ACCC will not be able to respond to you if you have asked a question or requested information about your rights or obligations under the law.
Providing the ACCC with your age is voluntary. It is helpful for statistical analysis and the ACCC investigation process.
Who is the report about?
What is your consumer issue?

COVID-19 reports

Please include the phrase "COVID-19" in the description field to help us direct your query to the right team.

Please include a summary of your report if attaching a document. Do not use a document as your only description. This will assist us in assessing your report.
More information
  • Files must be less than 5 MB.
  • Allowed file types: gif jpg jpeg png txt rtf html odf pdf doc docx ppt pptx xls xlsx xml.