Report an issue affecting your business

Has your small business or franchise been affected by unfair, misleading or anticompetitive conduct? We’d like to know about it.

We’re unable to resolve individual business disputes, but we do want to know about widespread problems for consumers or small business.

Are you a consumer looking to report an issue with a business?

Required fields indicated by: *
Who is making the report?
This allows you to report your concerns to the ACCC without providing your contact details. If you choose this option, the ACCC will not be able to respond to you if you have asked a question or requested information about your rights or obligations under the law.
Who is the report about?
Reason for contact
Description of conduct

COVID-19 reports

Please include the phrase "COVID-19" in the description field to help us direct your query to the right team.

Description of loss
Description of outcome
Note: the ACCC does not offer a dispute resolution service. Even if we establish a breach of the Act, it won’t necessarily result in an outcome that directly benefits your situation.
Additional information

Additional questions will appear here when relevant to your report.

e.g. 16 Jun 2022
e.g. 16 Jun 2022
e.g. 16 Jun 2022
If no, you may wish to contact the Australian Small Business and Family Enterprise Ombudsman on 1300 650 460 or
e.g. 16 Jun 2022
For example, are you unable to discount prices due to pressure being applied by a supplier or manufacturer?
Other parties or agencies
Please include a summary of your enquiry if attaching a document. Do not use a document as your only description. This will assist us in assessing your enquiry.
More information
  • Files must be less than 5 MB.
  • Allowed file types: gif jpg png txt rtf html odf pdf doc docx ppt pptx xls xlsx xml.