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  • You can use this form to ask a question about our work or where to find information.
  • Alternatively, you can report an issue to us. We accept reports where people consider a business is doing something they shouldn’t do. 
  • We aim to respond to enquiries within 15 business days.

What the ACCC does

  • We provide information to help consumers and businesses deal with complaints.
  • We can direct you to the right place to get help for issues relating to the work we do.

What the ACCC can't do

  • We don’t resolve individual complaints or provide you with legal advice on your rights and obligations under the law.
  • We don’t make formal decisions on whether a person or business has breached the law as only the courts can do this.

Find the answer to your question

It can take us up to 15 days to reply to you. For a quicker answer to your question, try some of our most commonly viewed guides.

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Make an enquiry