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The ACCC is proposing to develop a new record keeping rule to collect service quality and network performance information from NBN Co and in the future other superfast broadband network providers.
The ACCC undertakes a biannual collection and analysis of internet activity data through a new Internet Activity record keeping rule, under section 151BU of the Competition and Consumer Act 2010, from the December 2018 reporting period onwards.
The ACCC made the Audit of Telecommunications Infrastructure Assets record keeping rule in December 2007. The record keeping rule requires specified carriers to report on the locations of their core network and customer access network (CAN) infrastructure.
The Measuring Broadband Australia program provides Australian consumers with accurate and independent information about broadband performance to assist their purchasing decisions.
The Mobile Infrastructure Report provides analysis on the change in mobile network operators' (MNOs) mobile infrastructure and coverage.
On 13 December 2013 the ACCC accepted NBN Co's Special Access Undertaking (SAU). The SAU commenced on 13 December 2013 and will expire in 2040.
The Telstra Corporation and Other Legislation Amendment Act 2021 came in to force in December 2021.
The ACCC has the ability to collect information from industry through the record keeping rule to undertake its telecommunications regulatory functions.
The ACCC is required to report annually to the Minister for Communications on changes in the prices paid for telecommunications services in Australia. This report is a legislative requirement under s 151CM(1)(a) in Division 12 of Part XIB of the Competition and Consumer Act 2010 (the Act).
During the domestic mobile roaming declaration inquiry, the ACCC received submissions from many regional stakeholders regarding regional mobile issues, such as inadequate mobile coverage and coverage information. At the end of the inquiry, the ACCC released a separate paper.