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Under NBN Co’s Special Access Undertaking, NBN Co must lodge its proposed set of Accounting Procedures with the ACCC by 31 March 2024 (or the next business day). NBN Co provided its submission on 2 April 2024.
The ACCC is proposing to develop a new record keeping rule to collect service quality and network performance information from NBN Co and in the future other superfast broadband network providers.
The ACCC undertakes a biannual collection and analysis of internet activity data through a new Internet Activity record keeping rule, under section 151BU of the Competition and Consumer Act 2010, from the December 2018 reporting period onwards.
The ACCC made the Audit of Telecommunications Infrastructure Assets record keeping rule in December 2007. The record keeping rule requires specified carriers to report on the locations of their core network and customer access network (CAN) infrastructure.
The Measuring Broadband Australia program provides Australian consumers with accurate and independent information about broadband performance to assist their purchasing decisions.
The Mobile Infrastructure Report provides analysis on the change in mobile network operators' (MNOs) mobile infrastructure and coverage.
On 13 December 2013 the ACCC accepted NBN Co's Special Access Undertaking (SAU). The SAU commenced on 13 December 2013 and will expire in 2040.
The Migration Plan sets out the steps that Telstra will take to progressively migrate voice and broadband services from its copper and Hybrid Fibre Coaxial networks to the NBN.
During the domestic mobile roaming declaration inquiry, the ACCC received submissions from many regional stakeholders regarding regional mobile issues, such as inadequate mobile coverage and coverage information. At the end of the inquiry, the ACCC released a separate paper.
On 2 September 2016 the ACCC released a report finalising its assessment of the NBN Co-Telstra service delivery agreements.