The ACCC exercises its powers as a competition, consumer and regulatory agency in a transparent and accountable manner. Our approach to accountability spans the establishment of the ACCC, the appointment of Commissioners and staff, corporate planning, proper standards for investigative procedures, and public reporting of decisions and outcomes. Our commitment to accountability is supported by governance and management structures and both internal and government wide systems and processes.
The ACCC and AER corporate plan sets out the agency's key strategies, performance measures and capabilities to support our core purposes for the next four years.
Compliance and Enforcement Policy
The Compliance and Enforcement Policy sets out the principles adopted by the ACCC to achieve compliance with the law, and outlines our enforcement powers, functions, priorities, strategies and regime.
The Regulatory Plan for the ACCC and the AER includes:
- information about changes to business regulation which occurred in the last financial year
- information about activities planned for the forthcoming financial year which could lead to changes in business regulation.
Regulator Performance Framework
The Australian Government’s Regulator Performance Framework has established a common set of six key performance indicators that allow for the assessment of Commonwealth regulators’ performance in administering regulation.
The framework and indicators focus specifically on a regulator's actions in relation to the businesses subject to its regulatory processes.
In 2015 the ACCC finalised the self-assessment methodology, measures and evidence used to assess performance annually.
The ACCC conducted a self-assessment against the framework’s key performance indicators at the conclusion of 2015-16. The results of this assessment are outlined in the 2015-16 ACCC Regulator Performance Framework self-assessment report.
A key input to the 2015-16 self-assessment was the findings of the ACCC’s inaugural business stakeholder survey. The survey was conducted in April and May 2016 by the market research firm ORC International.
- ACCC self-assessment methodology, measures and evidence
- ACCC Regulator Performance Framework self-assessment report 2015-16
- ACCC Business stakeholder survey report 2016
The ACCC provides services to the whole of the Australian population and has a commitment to engage with diverse communities. The ACCC and AER Agency Multicultural Plan 2013-2015 will enhance this commitment and provide strategies to improve access and equity in the provision of its information and services to culturally and linguistically diverse communities.
Disability Action Plan
The ACCC/AER supports staff with both mental and physical disabilities to develop and contribute to their full potential in an environment of inclusion and respect.
ACCC budget statements are held on the Treasury and Commonwealth Budget websites.
Media code of conduct
This code of conduct relates to the ACCC’s enforcement activities (excluding mergers) which include actions the ACCC takes to identify, investigate, prosecute and resolve potential breaches of Part IV of the Competition and Consumer Act 2010 and the Australian Consumer Law (Schedule 2 to the Act).
The Service Charter sets out the standards of service the public may expect from the ACCC and the steps they may take if these standards are not met.
This statement outlines the Government’s expectations about the role and responsibilities of the ACCC, its relationship with the Government, issues of transparency and accountability and operational matters.
This Statement of Intent responds to the Government’s Statement of Expectations for the ACCC.
Code of conduct for Commission members and associate members
There are conduct guidelines for Commission members and associate members.
In accordance with the Code of Conduct, Chairman Rod Sims released the following statement on 1 August 2013:
Staff of the ACCC
Staff of the ACCC are members of the Australian Public Service and employed under the Public Service Act 1999. As public servants engaged under this Act, ACCC staff must adhere to the Australian Public Service Code of Conduct and Values (the Code). There are procedures to apply in determining whether an ACCC employee has breached the Code and, if so, in determining any sanction to be imposed on the employee.
ACCC staff must also follow and abide by Australian Government legislation which ensures Australian Government employees act in an accountable and transparent manner and in the public interest. The Public Governance, Performance and Accountability Act 2013, for example, sets out the financial management, accountability and audit obligations of agencies that are financially part of the Commonwealth.
In addition, the ACCC’s enterprise agreement, which is negotiated between ACCC staff and management, outlines the terms and conditions of employment at the ACCC and is available from Working with us.
The ACCC has a number of systems, processes and governance and management structures in place which enable it to exercise its powers as a competition and consumer agency in an accountable and transparent manner.
The ACCC’s investigative process consists of different stages and timeframes.
- ACCC’s accountability framework for investigations
- ACCC investigative stages and timeframes ( PDF 35.92 KB )
The ACCC and AER annual reports provide a summary of our achievements and activities.
A quarterly report of the ACCC's activities.
A statement of external legal services expenditure by the ACCC for the financial year ended 30th June 2015, published in compliance with paragraph 11.1 (ba) of the Legal Services Directions 2005.
Tenders and contracts
The ACCC manages and reports its tenders and procurements in accordance with the Public Governance, Performance and Accountability Act 2013.
Legislation for a public interest disclosure scheme commenced on 15 January 2014. The ACCC has established agency procedures for dealing with public interest disclosures.
Freedom of information (FOI)
The ACCC's Freedom of Information website contains required information under the Freedom of Information Act 1982 including the Information Publication Scheme (IPS), Disclosure Log, and information on FOI access requests.
The ACCC has a Privacy statement in line with the Privacy Act 1988 and the Information Privacy Principles contained in that Act.
Indexed file lists
Indexed file lists created in accordance with Senate Continuing Order No 10. The lists are tabled twice a year and are in file number order.
The ACCC is committed to promoting and maintaining an organisation free from fraud.