Consumer videos

The following videos help to explain your consumer rights in an easy to understand way.

The Cut Off

Bought something that doesn’t do what it should? Don't lose your head, use your consumer rights.

Internet shopping explained: in memes!

We explain how to be a smart shopper online with the help of a few of your favourite memes.

Outsmart the scammers with the Checkout

We teamed up with the Checkout during Fraud Week to raise awareness about the common types of scams and what you can do to protect yourself.

Thanks, but no thanks

Know your rights when a sales person comes knocking.

Do you know your consumer rights?

You don’t need to be an expert to understand consumer guarantees. The Checkout team has created a light-hearted video that explains your rights in plain English. Check it out!

Rod Sims: If I could say one thing

ACCC Chairman Rod Sims talks consumer rights on The Checkout.

More information

ACCC videos - Youtube
Video transcripts
The Checkout ABCTV videos