ACCC holiday operations

23 December 2022

As the ACCC will have limited operations during the Christmas and New Year period, we wanted to provide you with details of arrangements over the break.

ACCC offices: Our offices will be closed from 12 pm, Friday 23 December 2022 until 9am, Tuesday 3 January 2023.

Infocentre: The Infocentre phone lines will be closed from 12pm on Friday 23 December, and will reopen at 9am on Tuesday 3 January 2023. Consumers and small businesses who would like to make a report to the Infocentre are encouraged to submit a web form

Media enquiries: For urgent enquiries please call 0408 995 408 (no texts). The team will be back in the office from 3 January 2023.

Product safety: Please visit the Product Safety Australia website to report an unsafe product, or submit a mandatory report or recall notification

Merger enquiries: Any queries or information in relation to a merger or acquisition (whether or not the ACCC is presently reviewing it) should be emailed to

Notifications and authorisation applications: Applicants wishing to lodge a notification or application for authorisation should follow the instructions set out on the ACCC website at How to apply for an authorisation and How to lodge a notification and use the Authorisations and notifications web form

FOI requests: All applications lodged under the Freedom of Information Act (1982) will be assessed when the ACCC office reopens on 3 January 2023.

The ACCC wishes you a safe and enjoyable holiday period.

Release number: 
ACCC Infocentre: 

Use this form to make a general enquiry.

Media enquiries: 
Media Team - 1300 138 917,