Consider getting independent legal advice about what options are available to suit your circumstances. You may be entitled to take your complaint to your local state and territory small claims tribunal.
Australian Capital Territory
ACT Civil and Administrative Tribunal
New South Wales
New South Wales Civil and Administrative Tribunal
Northern Territory
Northern Territory Civil and Administrative Tribunal
Queensland
Queensland Civil and Administrative Tribunal
South Australia
South Australia Magistrates Court
Tasmania
Victoria
Victorian Civil and Administrative Tribunal
Western Australia
Magistrates Court of Western Australia