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The ACCC is proposing to develop a new record keeping rule to collect service quality and network performance information from NBN Co and in the future other superfast broadband network providers.
The Measuring Broadband Australia program provides Australian consumers with accurate and independent information about broadband performance to assist their purchasing decisions.
The Mobile Infrastructure Report provides analysis on the change in mobile network operators' (MNOs) mobile infrastructure and coverage.
The ACCC has released a series of information papers to inform ISPs and companies advertising broadband and wireless internet services of their obligations under the Trade Practices Act 1974, now the Competition and Consumer Act 2010 (the Act).
During the domestic mobile roaming declaration inquiry, the ACCC received submissions from many regional stakeholders regarding regional mobile issues, such as inadequate mobile coverage and coverage information. At the end of the inquiry, the ACCC released a separate paper.
Non-discrimination provisions were introduced into Part XIC of the Competition and Consumer Act 2010 (Cth) (CCA) as part of the National Broadband Network (NBN) reforms.
On 16 December 2021, the ACCC made the Broadband Performance Monitoring and Reporting record keeping and reporting rules.
On 19 June 2013, the ACCC approved two minor variations to Telstra's SSU.
Regulations made under section 32B of the Australian Postal Corporation Act 1989 allow the ACCC to inquire into disputes about the terms and conditions, including price of access to Australia Post’s bulk mail services.