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This guidance explains the obligations under the Australian Consumer Law which businesses must comply with when making environmental and sustainability claims.
In late 2022, the ACCC conducted an internet sweep which examined online reviews and testimonials.
In early 2023 the ACCC conducted an internet sweep of influencer advertising on social media.
Greenwashing by businesses in Australia reports findings of our 2022 internet sweep of environmental claims.
On 21 August 2017, the ACCC published guidance for retail service providers on how to advertise speeds for fixed-line broadband services, including clearly identifying typical peak speeds.
This document reviews the Broadband Speed Claims - Industry Guidance, addressing transparency issues with upload speeds and the growth of fixed wireless broadband.
This guide explains what grocery retailers need to know about unit pricing, including
These Guidelines provide information about the approach taken by the ACCC in assessing whether to disclose information under section 95ZN of the Competition and Consumer Act 2010 (Cth), where that information has been provided to the ACCC under section 95ZK of the CCA, or made available to the ACCC in written submissions to a price inquiry or given in private at a formal price inquiry hearing.
Honest advertising and selling practices benefit small businesses and consumers alike.
Many small businesses are still on electricity standing offers – but market offers are cheaper than standing offers.