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This guide on unfair contract terms in franchise agreements helps work out whether contract terms might be unfair.
This guidance explains the obligations under the Australian Consumer Law which businesses must comply with when making environmental and sustainability claims.
In late 2022, the ACCC conducted an internet sweep which examined online reviews and testimonials.
In early 2023 the ACCC conducted an internet sweep of influencer advertising on social media.
The ACCC has prepared guidelines that summarise key requirements and the consequences of non-compliance with the Competition and Consumer (Gas Market Code) Regulations 2023 (the code).
Greenwashing by businesses in Australia reports findings of our 2022 internet sweep of environmental claims.
The Motor Vehicle Service and Repair Information Sharing Scheme (MVIS) is a mandatory scheme that came into effect on 1 July 2022. Under the MVIS, all repairers have fair access to the information needed to service and repair vehicles.
On 21 August 2017, the ACCC published guidance for retail service providers on how to advertise speeds for fixed-line broadband services, including clearly identifying typical peak speeds.
The franchising model disclosure document sets out the recommended format for a franchisor’s disclosure document and includes tips to assist franchisors in meeting their disclosure obligations.
This report highlights areas of concern the Australian Competition and Consumer Commission (ACCC) has identified with the conduct of some suppliers and manufacturers in the new caravan retailing market