Your consumer rights: a guide for consumers with disability
When you buy goods and services including disability-related purchases, you have rights under law.
This guide explains your consumer rights, how to be a smart shopper, what to look out for when signing a contract/service agreement and the steps you can take to resolve problems.
It includes a complaint letter template and a services cancellation notice template.
This publication was developed by the state and territory consumer protection agencies and the ACCC.
You can order a braille version of this publication by emailing a request to firstname.lastname@example.org.