Dealing with debt collectors: your rights & responsibilities

Temporary debt relief measures ended on
1 January 2021

On 1 January 2021, temporary legislative changes for financially distressed individuals and companies affected by COVID-19 ceased. More information is available here: Debt collection guideline for collectors and creditors.

This consumer booklet was jointly produced by the ACCC and ASIC.

It is designed to help people who are currently dealing with debt problems, or being contacted by debt collectors.

See also: Dealing with debt collectors.