Dealing with debt collectors: your rights & responsibilities

Important information relating to COVID-19

Since 25 March 2020 new rules have been in place to provide temporary debt relief for financially distressed individuals and businesses due to the economic impacts of COVID-19 (coronavirus).

This consumer booklet was jointly produced by the ACCC and ASIC.

It is designed to help people who are currently dealing with debt problems, or being contacted by debt collectors.

See also: Dealing with debt collectors.