- Kustomer, Inc.
Facebook, Inc. (Facebook) proposes to acquire Kustomer, Inc. (Kustomer).
Facebook, through its three messaging channels (Messenger, Instagram Messaging and WhatsApp) facilitates, among other things, communications between businesses and customers.
Kustomer supplies Customer Relationship Management (CRM) software focussed on customer service.
|30/03/2021||ACCC commenced informal review under the Informal Merger Review Process Guidelines.|
|22/04/2021||Closing date for submissions.|
|24/06/2021||Proposed date for announcement of ACCC’s findings (as outlined in the Informal Merger Review Process Guidelines, this may be a final decision or release of a Statement of Issues).|
- Mark Basile
- Morgan Woodland