11173 results, showing 11061 to 11080
Misleading or deceptive conduct in relation to an Ansett Australia Frequent Flyer (AAFF) promotion.
Undertakings given to:
remove from circulation the publications containing the promotion;
place corrective advertising in its magazine;
allocate AAFF points for economy and discount economy travel to members who can prove they took Singapore Airlines flights or are booked to travel on Singapore Airlines up to 30 June 1996;
include a reference to AAFF terms and conditions on frequent flyer application forms; and
continue to update, develop and implement a compliance program.
Unconscionable conduct in relation to supplying a franchisee with a software package without disclosing it had a lock-out code, and asking the franchisee to sign a revised franchise agreement before supplying the password.
Undertakings given to:
continue to provide the necessary passwords to franchisees supplied with the software package for the currency of their agreements;
fully inform franchisees about the existence or effect of any conditions before supplying the new software package; and
not place franchisees under unconscionable pressure when negotiating the terms of their franchise agreements, the need for a new or revised franchise agreement, and for the provision of any computer system.
The company also undertook to:
institute a compliance program and a complaints handling system; and
apply to become subject to the Franchising Code of Practice.
Misleading or deceptive conduct in selling advertising in three regional community business and street directories in Tasmania on the basis that substantially more households would receive a directory than actually did, and that the directories were annual when at least one was current for only nine months.
Undertakings given:
to provide full refunds to customers who advertised in the directories where they believe they have been disadvantaged by the company’s conduct;
to place a public apology notice in certain Tasmanian newspapers; and
not to misrepresent the distribution of its directories or the length of time its directories were in circulation.
Alleged misleading and deceptive conduct in pricing of refrigerators through the use of the word ‘Now’ in ‘Easter Specials’ promotion, when it was the regular price and there was no actual saving.
Undertakings given to:
cease the conduct;
offer refunds to purchasers;
publish apologies (both in-store and in newspapers); and
implement a national three-year compliance program.
Misleading claims on packaging about the actual Omega 3 fatty acids content of Omegga Eggs.
Undertaking to
cease using the name ‘Safe Eggs’;
adopt a standard testing procedure to determine the Omega 3 content of the eggs;
cease making misleading health benefits claims; and
issue corrective advertising.
Revision to Undertaking previously accepted by the Commission on 7 Mar 1996
Misleading or deceptive conduct in relation to the supply of wool.
Undertaking given to pay the Commission’s costs of $100 000 according to a court order.
Misleading claims about the actual content of Omega 3 fatty acids in Megga Eggs.
Undertakings given to
withdraw Megga Eggs from sale immediately;
conduct analysis of the eggs and report the results to the Commission; and
ensure that packages and containers did not misrepresent the actual level of Omega 3 fatty acid contained.
Misleading promotion of ‘Phone Saver’ offer to its members.
Undertakings given to
cease offering the Phone Saver service;
pay to members all monies held in trust as a result of discounts received from the scheme;
refund to members any pensioner discounts forgone as a result of entering into the Phone Saver scheme; and
implement a compliance program with an independent audit to be conducted of effectiveness of the program.
Promotion of pre-approved credit.
Misleading and deceptive conduct in the marketing and promotion of its telecommunications reselling service.
Exclusive dealing in relation to franchising licensing agreements for swimming pool maintenance and repair.
Undertaking given to amend the conditions of its future sales of franchises and franchise licensing agreements, and to notify all franchisees, agents and employees of the company of the terms of these undertakings.
Proposed acquisition of Amgas and Coodax would be likely to have the effect of substantially lessening competition in the supply of petroleum products in a number of markets for petroleum products in WA.
Price fixing agreements in the supply of processed chicken products in South Australia.
Undertaking given to implement a trade practices compliance program for at least three years
Price fixing agreements in the supply of processed chicken products in South Australia.
Undertaking given to implement a trade practices compliance program for at least three years
Misrepresentations regarding savings, discounts, billing and potential income in respect of the reselling of telecommunications services (work-at-home schemes).
Undertaking given:
to stop engaging in conduct which breached the Trade Practices Act;
to provide refunds to customers wherever discounts not given as promised;
for distributors not to represent to customers that First Netcom approved or sponsored by Telstra; and
to review all promotional and training material; and
to establish a trade practices compliance program and a complaints handling system that meets the Australian Standard
Code of ethics in breach of section 45 by virtue of the operation of sections 4D and 45A.
Code of ethics withdrawn and undertakings given:
not to counsel or procure, attempt to induce or be knowingly concerned in any form of exclusionary provision or price fixing in respect of the services offered or supplied by its members;
to advise all members of the withdrawal of the code of ethics and the reasons for the withdrawal; and
to publish in its internal publication an article of the actions it took
Attempt to fix prices for the disposal of unwanted tyres.
Undertakings given:
not to engage in price fixing re the disposal of tyres;
to write to all tyre resellers in Taree, Wingham and Port Macquarie areas of NSW about the illegality of such conduct;
to publish corrective advertising; and
to implement a trade practices compliance program