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Director and shareholder of Buyers Network
Misleading statements in relation to a proofreading book. Undertakings given:
to implement a trade practices compliance program; and
to implement complaint handling procedures which comply with the Australian Standard
Misleading statements in relation to a proofreading book.
Undertakings given:
to offer full refunds to purchasers of the book;
not to make claims about employment, income or profitability without making sufficient investigation to establish it has reasonable grounds for making the claims;
to implement a trade practices compliance program; and
to implement complaint handling procedures which comply with the Australian Standard.
Company director Donald James Scott Finlay also gave undertakings related to the las two points above.
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