Company or individual details
- Buyers Network International Pty Ltd (trading as Willow Press)055 192 679
Undertaking
Misleading statements in relation to a proofreading book.
Undertakings given:
- to offer full refunds to purchasers of the book;
- not to make claims about employment, income or profitability without making sufficient investigation to establish it has reasonable grounds for making the claims;
- to implement a trade practices compliance program; and
- to implement complaint handling procedures which comply with the Australian Standard.
Company director Donald James Scott Finlay also gave undertakings related to the las two points above.