Actew AGL & TransACT - Notifications - N96791 - N96793


  • ACTEW Retail Limited
  • AGL ACT Retail Investments Pty Limited
  • TransACT Capital Communications Pty Limited

Notification number(s)

  • N96791
  • N96792
  • N96793


ACTEW Retail Limited and AGL ACT Retail Investments Pty Limited (trading as ActewAGL Retail) and TransACT Capital Communications Pty Limited (collectively the Applicants) propose to offer discounts and bonuses to residential customers in the ACT and Queanbeyan area of NSW on condition that they enter into separate 24-month contracts with each of the Applicants to acquire at least three-and up to eight-particular services from the Applicants in one of the nominated package combinations (a bundle).
Different bundles are available but each must include electricity, natural gas (where the customer has an existing connection) and TransACT fixed line telephony. The customer may also choose to include ActewAGL's Greenchoice electricity option and/or TransACT broadband internet, subscription television, mobile telephony, and ISP services in their bundle. In the case that ISP services are bundled, the customer will be required to enter into a contract with TransACT's wholly-owned ISP, Grapevine Ventures, for these services.
The discount (3-30%) will be applied to either the ActewAGL electricity component or the TransACT component of the customer's bundle bills. The total discount available to customers in any 12 month period is capped at $500.
From time to time, the Applicants may also offer customers other special prices, packages, discounts, giveaways or products in relation to a bundle.


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