The Australian Competition and Consumer Commission’s Targeting Scams Report reveals that $85 million was reported lost to the ACCC’s Scamwatch last year, with 105,200 scam complaints. In 2014, the ACCC received 91,600 scam complaints, with almost $82 million reported lost.

“This Fraud Week, the ACCC is urging the community to ‘Wise Up to Scams’ following a $3 million increase in scam losses reported to the ACCC and a 15 per cent increase in complaints. In particular, we are encouraging older Australians to wise up and watch out for scams that target them so they don’t have their hard earned savings stolen,” ACCC Deputy Chair Delia Rickard said.

For the first time, the ACCC has also reviewed data from other jurisdictions that receive reports or detect scams to get a clearer picture of the significance of losses caused by scam activity in Australia. After removing those scams reported to the ACCC, reports to the Australian Cybercrime Online Reporting Network (ACORN) revealed losses of over $127 million in 2015, from 25,600 complaints.

Scams activities for 2015. 105,201 scams reports received, a 15% increase from 2014. Top scams reported were investment scams and dating and romance scams.


Various scam disruption programs also detect Australians sending funds to high risk jurisdictions and a combined estimate of losses to this unreported scam activity is $17.1 million.

“If you add Scamwatch and ACORN data with losses detected through scam disruption work, total scam losses exceeded $229 million last year. We know that in reality the actual total is higher still as many people never report that they’ve been scammed,” Ms Rickard said.

“The ACCC’s report reveals that investment scams and dating and romance scams resulted in the largest financial losses. There are many other scams which affect older members of the community but these two scams account for half of the money reported lost by over 55’s in 2015.”

In 2015, Scamwatch reports for fraudulent investment schemes across all age groups doubled to over $24 million, with 1,262 complaints. If you add in the investment scams reported to ACORN the total amount reported comes to over $41 million. Of those reported to Scamwatch, almost $6.3 million was lost to victims over 55, with 213 complaints from this age group.

These scams pose a significant risk for Australians looking for investment opportunities, especially those looking to grow their retirement funds.

Investment scams come in many guises including business ventures, superannuation schemes, managed funds and the sale or purchase of shares or property. Scammers dress up ‘opportunities’ with professional looking brochures and websites to mask their fraudulent operations and trick unsuspecting Australians. Before parting with your money, do your own research on the investment company and check they have a Australian Financial Services Licence on ASIC's MoneySmart website. Don’t let anyone pressure you into making decisions about your money or investments,” Ms Rickard said.

In 2015, Scamwatch reports for dating and romance scams decreased slightly but were still significant with just under $23 million in reported losses from 2,620 complaints. Of this $5.6 million was lost to victims over 55, with 464 complaints from this age group. ACORN reports for romance scams totals $15 million. When you add these losses to those from the disruption work ($17m), this brings the total losses for relationship scams to over $54 million.

Dating and romance scams take advantage of people looking for romantic partners, often via dating websites, apps or social media. Scammers spend months and even years establishing a relationship with their victims before making up a reason they need to ‘borrow’ money, such as medical emergencies or travel expenses. Never send money to someone you have met online – chances are you will be left with a broken heart and an empty bank account. Cease contact with anyone that asks for money, no matter how you feel about them,” Ms Rickard said.

The ACCC is continuing to alert potential victims to dating scams through our Scam Disruption Project.

Read Targeting scams: report of the ACCC on scam activity 2015.

Visit ACORN at

Top tips

Dating and romance scams

  • Run a Google Image search to check the authenticity of any photos provided - scammers often use fake photos they’ve found online
  • Don’t send money or your personal details to someone you meet online - no matter how convincing their story is
  • Never share intimate photos of videos with someone you meet online - they could later use it to blackmail you

Investment scams

  • Don’t let anyone pressure you into making decisions about your money or investments
  • Only invest your money with a managed fund or other investment that is licensed by ASIC and check ASIC's MoneySmart website.
  • Do not send you money overseas for an investment offer that has come out of the blue – no matter how attractive or professional it appears.