On 26 November 2017, the Australian Government announced the introduction of a consumer data right in Australia. The consumer data right will improve consumers’ ability to compare and switch between products and services. It will also encourage competition between service providers, leading not only to better prices for customers but also more innovative products and services.
The government determined that the consumer data right will first apply to the banking sector, followed by the energy sector. Telecommunications is proposed to follow.
Under Open Banking, consumers will be able to access and safely transfer their banking data to trusted parties. Open Banking will be introduced in phases, with basic product information to be available from 1 July 2019. Consumer data for mortgage accounts, credit and debit cards, and deposit and transaction accounts are to be made available by 1 February 2020.
As the lead regulator, the ACCC will be given a number of new roles in relation to the consumer data right. We will be supported by the Office of the Australian Information Commissioner (OAIC) and the Data Standards Body as we develop the regulatory framework. We will work closely with these organisations and also consult publicly with all stakeholders who have an interest in the consumer data right.
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For a full list of media releases, speeches and newsletters about the consumer data right, see: