The ACCC has prepared a number of fact sheets for consumers that describe in simple, non technical language how the ACCC sets rules for the supply of telecommunications services.
Telecommunications services consumer fact sheets

What you need to know about: How the ACCC's review of transmission regulation affects you. The ACCC is the national agency responsible for regulating access to wholesale telecommunications services for companies.

What you need to know about: How the ACCC ensures that you can make calls to people on all telephone networks

This fact sheet is part of a series explaining how our regulation of the telecommunications industry works.

The ACCC promotes competition among companies supplying telephone and internet products by setting rules for how Telstra shares the use of its copper network.