Undertaking date

Undertaking type

s.87B undertaking

Reference number

D11/1597

Section

ss. 52 & 53(g)

Company or individual details

  • Name

    Optus Mobile Pty Limited

    ACN

    054 365 696

Undertaking

Optus Mobile Pty Ltd has provided court enforceable undertakings to the ACCC, following an investigation into alleged misrepresentations about consumers' rights and remedies for faulty mobile phones. As part of the undertakings, Optus has undertaken not make any misleading representations to consumers regarding their statutory rights, and to continue providing a 24 month extended repair warranty for mobile phone handsets it supplies on 24 month fixed contracts, including Apple iPhones.