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Resale price maintenance in relation to veterinary products, in particular the flea control product Frontline. Undertakings given to: institute a compliance program; send a letter to all veterinary surgeons in Australia providing trade practices compliance information, twice over a two-year period; and fund an industry-wide education program to promote greater awareness of trade practices.

False or misleading representations in relation to the health and nutritional benefits of eating Safe Eggs by Golden Eggs Pty Ltd, Fallway Holdings Pty Ltd (TA Chanteclair Farms) and Van Morey Pty Ltd (TA Sun Valley Poultry Farm)(collectively referred to as "the Safe Egg Producers"). Undertakings given to: cease using the name ‘Safe Eggs’; adopt a standard testing procedure to determine the Omega 3 content of the eggs; cease making misleading health benefits claims; and issue corrective advertising.

False or misleading representations in relation to the health and nutritional benefits of eating Heart Smart Eggs, produced by Southern Egg Pty Ltd, Hindmarsh Valley Enterprises Pty Ltd (trading as South Coast Eggs), Egg Industry Co-operative Ltd, Wallace Bros.

Proposed acquisition of port of Portland would be likely to have the effect of substantially lessening competition in the supply of port services. Undertaking to allow access to land transport and freight forwarder operators to the port and its facilities. The consortium also undertook not to conduct any business which uses the port for the movement of goods or produce, without reasonable advance notice to the Commission, and not to acquire any interest in the port of Geelong or the port of Adelaide without giving the Commission reasonable advance notice.

Proposed acquisition of port of Portland would be likely to have the effect of substantially lessening competition in the supply of port services. Undertaking to allow access to land transport and freight forwarder operators to the port and its facilities. The consortium also undertook not to conduct any business which uses the port for the movement of goods or produce, without reasonable advance notice to the Commission, and not to acquire any interest in the port of Geelong or the port of Adelaide without giving the Commission reasonable advance notice.

Proposed acquisition of port of Portland would be likely to have the effect of substantially lessening competition in the supply of port services. Undertaking to allow access to land transport and freight forwarder operators to the port and its facilities. The consortium also undertook not to conduct any business which uses the port for the movement of goods or produce, without reasonable advance notice to the Commission, and not to acquire any interest in the port of Geelong or the port of Adelaide without giving the Commission reasonable advance notice.

Demanding payment for advertising which an Aboriginal community claimed not to have authorised. Undertakings given to: cease any conduct which leads to the placing of advertising without the authorisation of clients; modify its practices by engaging each of its clients on contract; and establish a compliance program.

Misleading or deceptive conduct in relation to an Ansett Australia Frequent Flyer (AAFF) promotion. Undertakings given to: remove from circulation the publications containing the promotion; place corrective advertising in its magazine; allocate AAFF points for economy and discount economy travel to members who can prove they took Singapore Airlines flights or are booked to travel on Singapore Airlines up to 30 June 1996; include a reference to AAFF terms and conditions on frequent flyer application forms; and continue to update, develop and implement a compliance program.

Unconscionable conduct in relation to supplying a franchisee with a software package without disclosing it had a lock-out code, and asking the franchisee to sign a revised franchise agreement before supplying the password. Undertakings given to: continue to provide the necessary passwords to franchisees supplied with the software package for the currency of their agreements; fully inform franchisees about the existence or effect of any conditions before supplying the new software package; and not place franchisees under unconscionable pressure when negotiating the terms of their franchise agreements, the need for a new or revised franchise agreement, and for the provision of any computer system. The company also undertook to: institute a compliance program and a complaints handling system; and apply to become subject to the Franchising Code of Practice.

Misleading or deceptive conduct in selling advertising in three regional community business and street directories in Tasmania on the basis that substantially more households would receive a directory than actually did, and that the directories were annual when at least one was current for only nine months. Undertakings given: to provide full refunds to customers who advertised in the directories where they believe they have been disadvantaged by the company’s conduct; to place a public apology notice in certain Tasmanian newspapers; and not to misrepresent the distribution of its directories or the length of time its directories were in circulation.

Alleged misleading and deceptive conduct in pricing of refrigerators through the use of the word ‘Now’ in ‘Easter Specials’ promotion, when it was the regular price and there was no actual saving. Undertakings given to: cease the conduct; offer refunds to purchasers; publish apologies (both in-store and in newspapers); and implement a national three-year compliance program.

Misleading claims on packaging about the actual Omega 3 fatty acids content of Omegga Eggs. Undertaking to cease using the name ‘Safe Eggs’; adopt a standard testing procedure to determine the Omega 3 content of the eggs; cease making misleading health benefits claims; and issue corrective advertising.

Revision to Undertaking previously accepted by the Commission on 7 Mar 1996

Misleading or deceptive conduct in relation to the supply of wool. Undertaking given to pay the Commission’s costs of $100 000 according to a court order.

Misleading claims about the actual content of Omega 3 fatty acids in Megga Eggs. Undertakings given to withdraw Megga Eggs from sale immediately; conduct analysis of the eggs and report the results to the Commission; and ensure that packages and containers did not misrepresent the actual level of Omega 3 fatty acid contained.

Misleading promotion of ‘Phone Saver’ offer to its members.  Undertakings given to cease offering the Phone Saver service; pay to members all monies held in trust as a result of discounts received from the scheme; refund to members any pensioner discounts forgone as a result of entering into the Phone Saver scheme; and implement a compliance program with an independent audit to be conducted of effectiveness of the program.

Promotion of pre-approved credit.

Misleading and deceptive conduct in the marketing and promotion of its telecommunications reselling service.

Exclusive dealing in relation to franchising licensing agreements for swimming pool maintenance and repair.  Undertaking given to amend the conditions of its future sales of franchises and franchise licensing agreements, and to notify all franchisees, agents and employees of the company of the terms of these undertakings.

Proposed acquisition of Amgas and Coodax would be likely to have the effect of substantially lessening competition in the supply of petroleum products in a number of markets for petroleum products in WA.