Browse public registers

Misleading or deceptive conduct in relation to the level of supply of mobile security services. Undertakings given to: maintain sufficient staff levels including adequate back-up resources; maintain procedures for monitoring patrol attendances and inspection recording; advise clients of shared nature of service and exceptional circumstances in which services may not be provided; offer 2.5 per cent compensation to Perth metropolitan clients; fully refund significantly under-serviced clients; and establish a trade practices compliance program.

Misleading or deceptive conduct in relation to the publication of guides offering free access to the Internet. Undertakings given to: recall the guide; correct the offending representations; publish corrective advertisements in major Australian newspapers; offer refunds to customers of either the price of the guide or the registration fee; and introduce a Commission approved compliance program and a complaints handling system consistent with the Australian Standard.

Acquisition of port of Geelong. Undertakings given to: allow non-discriminatory access to port of Geelong to current and future users; notify the Commission of any intention to vertically integrate into the provision of other services at the port; and give advance notice of any linkages between the joint venture and any other competing port through ownership or involvement in any other significant business.

Acquisition of port of Geelong. Undertakings given to: allow non-discriminatory access to port of Geelong to current and future users; notify the Commission of any intention to vertically integrate into the provision of other services at the port; and give advance notice of any linkages between the joint venture and any other competing port through ownership or involvement in any other significant business.

Acquisition of port of Geelong. Undertakings given to: allow non-discriminatory access to port of Geelong to current and future users; notify the Commission of any intention to vertically integrate into the provision of other services at the port; and give advance notice of any linkages between the joint venture and any other competing port through ownership or involvement in any other significant business.

Acquisition of port of Geelong. Undertakings given to: allow non-discriminatory access to port of Geelong to current and future users; notify the Commission of any intention to vertically integrate into the provision of other services at the port; and give advance notice of any linkages between the joint venture and any other competing port through ownership or involvement in any other significant business.

Acquisition of port of Geelong. Undertakings given to: allow non-discriminatory access to port of Geelong to current and future users; notify the Commission of any intention to vertically integrate into the provision of other services at the port; and give advance notice of any linkages between the joint venture and any other competing port through ownership or involvement in any other significant business.

Tying of loans and building insurance. Undertakings given: not to engage in conduct which might cause borrowers from Keystart to believe that they are obliged to take out building insurance with one of the insurance companies nominated by Keystart; to send letters to borrowers who have taken out mortgage protection insurance with Lionheart clarifying earlier information provided to them and informing them that an association exists between UBS, Lionheart and St James; and to implement a trade practices compliance program.

False or misleading representations and exclusive dealing in relation to a promotion of its Lifestyle Protection policies. Undertaking given to maintain and update its compliance education programs.

Resale price maintenance in relation to veterinary products, in particular the flea control product Frontline. Undertakings given to: institute a compliance program; send a letter to all veterinary surgeons in Australia providing trade practices compliance information, twice over a two-year period; and fund an industry-wide education program to promote greater awareness of trade practices.

False or misleading representations in relation to the health and nutritional benefits of eating Safe Eggs by Golden Eggs Pty Ltd, Fallway Holdings Pty Ltd (TA Chanteclair Farms) and Van Morey Pty Ltd (TA Sun Valley Poultry Farm)(collectively referred to as "the Safe Egg Producers"). Undertakings given to: cease using the name ‘Safe Eggs’; adopt a standard testing procedure to determine the Omega 3 content of the eggs; cease making misleading health benefits claims; and issue corrective advertising.

False or misleading representations in relation to the health and nutritional benefits of eating Heart Smart Eggs, produced by Southern Egg Pty Ltd, Hindmarsh Valley Enterprises Pty Ltd (trading as South Coast Eggs), Egg Industry Co-operative Ltd, Wallace Bros.

Proposed acquisition of port of Portland would be likely to have the effect of substantially lessening competition in the supply of port services. Undertaking to allow access to land transport and freight forwarder operators to the port and its facilities. The consortium also undertook not to conduct any business which uses the port for the movement of goods or produce, without reasonable advance notice to the Commission, and not to acquire any interest in the port of Geelong or the port of Adelaide without giving the Commission reasonable advance notice.

Proposed acquisition of port of Portland would be likely to have the effect of substantially lessening competition in the supply of port services. Undertaking to allow access to land transport and freight forwarder operators to the port and its facilities. The consortium also undertook not to conduct any business which uses the port for the movement of goods or produce, without reasonable advance notice to the Commission, and not to acquire any interest in the port of Geelong or the port of Adelaide without giving the Commission reasonable advance notice.

Proposed acquisition of port of Portland would be likely to have the effect of substantially lessening competition in the supply of port services. Undertaking to allow access to land transport and freight forwarder operators to the port and its facilities. The consortium also undertook not to conduct any business which uses the port for the movement of goods or produce, without reasonable advance notice to the Commission, and not to acquire any interest in the port of Geelong or the port of Adelaide without giving the Commission reasonable advance notice.

Demanding payment for advertising which an Aboriginal community claimed not to have authorised. Undertakings given to: cease any conduct which leads to the placing of advertising without the authorisation of clients; modify its practices by engaging each of its clients on contract; and establish a compliance program.

Misleading or deceptive conduct in relation to an Ansett Australia Frequent Flyer (AAFF) promotion. Undertakings given to: remove from circulation the publications containing the promotion; place corrective advertising in its magazine; allocate AAFF points for economy and discount economy travel to members who can prove they took Singapore Airlines flights or are booked to travel on Singapore Airlines up to 30 June 1996; include a reference to AAFF terms and conditions on frequent flyer application forms; and continue to update, develop and implement a compliance program.

Unconscionable conduct in relation to supplying a franchisee with a software package without disclosing it had a lock-out code, and asking the franchisee to sign a revised franchise agreement before supplying the password. Undertakings given to: continue to provide the necessary passwords to franchisees supplied with the software package for the currency of their agreements; fully inform franchisees about the existence or effect of any conditions before supplying the new software package; and not place franchisees under unconscionable pressure when negotiating the terms of their franchise agreements, the need for a new or revised franchise agreement, and for the provision of any computer system. The company also undertook to: institute a compliance program and a complaints handling system; and apply to become subject to the Franchising Code of Practice.

Misleading or deceptive conduct in selling advertising in three regional community business and street directories in Tasmania on the basis that substantially more households would receive a directory than actually did, and that the directories were annual when at least one was current for only nine months. Undertakings given: to provide full refunds to customers who advertised in the directories where they believe they have been disadvantaged by the company’s conduct; to place a public apology notice in certain Tasmanian newspapers; and not to misrepresent the distribution of its directories or the length of time its directories were in circulation.