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JB Hi-Fi Group Pty Ltd (JB Hi-Fi) is a retailer that supplies a wide range of products, including mobile phones, televisions, DVD recorders, computers, iPod players, home theatre products, music, games, car sound, digital cameras, printers and accessories. Since June 2007, JB Hi-Fi entered the mobile consumer electronic and telecommunications market and supplied mobile phones and accessories in all its 98 stores around Australia. In June 2008, a customer purchased what was represented to her as being a new Nokia mobile phone for $80 from the JB Hi-Fi store in Kotara Westfield in NSW.

Stamford Hotels Pty Ltd (Stamford Hotels) is the owner and operator of the Stamford Grand North Ryde (the Hotel).

Mark Hawkins, Merin Hawkins and Medalist (Victoria) Pty Ltd carry on business in partnership (the Medalist partnership) as a wholesale supplier of hand tools to the retail hardware and nursery industries. Between 18 July 2007 and 22 August 2008 the Medalist partnership supplied certain Medalist branded elastic luggage straps (the Medalist straps) to its retail customers. The Australian Competition and Consumer Commission (ACCC) is responsible for ensuring compliance with prescribed consumer product safety standards under the Trade Practices Act 1974 (TPA). There is a prescribed consumer product safety standard for elastic luggage straps (the standard) that applies to an elastic strap or cord having a hook, buckle or other fastening device at each extremity and which is designed to be used for the purpose of securing luggage or other objects. The standard requires an elastic luggage strap to have permanently attached a label bearing the following warning (the Warning Label); WARNING.

Brilliant Signs Pty Ltd carries on business as a hardware wholesaler which includes the wholesaling of elastic luggage straps. On 31 August 2007 Brilliant Signs supplied certain SSA branded elastic luggage straps to one of its customers for retail sale to consumers. This was the only occasion on which Brilliant Signs supplied the SSA branded elastic luggage straps. The Australian Competition and Consumer Commission (ACCC) is responsible for ensuring compliance with prescribed consumer product safety standards under the Trade Practices Act 1974 (TPA). There is a prescribed consumer product safety standard for elastic luggage straps (the standard) that applies to an elastic strap or cord having a hook, buckle or other fastening device at each extremity and which is designed to be used for the purpose of securing luggage or other objects. The standard requires an elastic luggage strap to have permanently attached a label bearing the following warning (the Warning Label); WARNING.

Service Station Supplies (Aust) Pty Ltd (SSSA) carries on business as a wholesaler of car care and convenience products to retail service stations and convenience store operators. Between about June 2004 and July 2008 SSSA supplied certain SSA and MGR branded elastic luggage straps (the SSA and MGR straps) to its service station and convenience store operator customers. The Australian Competition and Consumer Commission (ACCC) is responsible for ensuring compliance with prescribed consumer product safety standards under the Trade Practices Act 1974 (TPA). There is a prescribed consumer product safety standard for elastic luggage straps (the standard) that applies to an elastic strap or cord having a hook, buckle or other fastening device at each extremity and which is designed to be used for the purpose of securing luggage or other objects. The standard requires an elastic luggage strap to have permanently attached a label bearing the following warning (the Warning Label); WARNING.

Mitre 10 Australia Limited (Mitre 10) is a wholesaler of hardware products which includes elastic luggage straps. Between June 2007 and August 2008 Mitre 10 imported and distributed elastic luggage straps packaged under its private label brand ‘Warrior Bungee Cord’.  Each package of the Warrior Bungee Cord included 14 elastic luggage straps in a variety of sizes and colours. The Australian Competition and Consumer Commission (ACCC) is responsible for ensuring compliance with prescribed consumer product safety standards under the Trade Practices Act 1974 (TPA). There is a prescribed consumer product safety standard for elastic luggage straps (the standard) that applies to an elastic strap or cord having a hook, buckle or other fastening device at each extremity and which is designed to be used for the purpose of securing luggage or other objects. The standard requires an elastic luggage strap to have permanently attached a label bearing the following warning (the Warning Label); WARNING.

Bunnings Group Limited is a major retailer of home improvement products in Australia.  One of the products sold by Bunnings is a rubber luggage strap known as Quickties Tie Down Strap (Quickties). The Australian Competition and Consumer Commission (ACCC) is responsible for ensuring compliance with prescribed consumer product safety standards under the Trade Practices Act 1974 (TPA). The TPA includes such a standard for elastic luggage straps. An elastic luggage strap is defined in the relevant standard as including an elastic strap or cord having a hook, buckle or other fastening device at each extremity that is designed to be used for the purpose of securing luggage or other objects. The ACCC is of the view Quickties are an elastic luggage strap. The relevant standard requires elastic luggage straps to have permanently attached a label bearing the following warning (the Warning Label); WARNING.

On 12 February 2009, the ACCC accepted the undertaking of Mr Mark Rafferty. Under the undertaking, Mr Rafferty agrees that he will not deploy in favour of Toll Express, Toll or its related bodies corporate any confidential information obtained by Mr Rafferty during the course of his employment with Pacific National Limited. The undertaking relates to the ACCC’s approval of Toll’s employment of Mr Rafferty, pursuant to clause 2.9(f) of the undertaking given by Toll to the ACCC on 11 March 2006, as varied on 18 April 2007. Toll’s undertaking dated 11 March 2006 and the variation to that undertaking which was accepted by the ACCC on 18 April 2007, being the fifth variation to that undertaking, can be viewed on the ACCC’s website.

On 12 February 2009, the ACCC accepted the undertaking of Toll Holdings Limited ('Toll'). Under the undertaking, Toll agrees that Mr Mark Rafferty will be employed by Toll Express as a WA Mining Business Development Manager, and will not, during the term of the Toll undertakings (originally accepted on 11 March 2006), be transferred or promoted to any other position within Toll Express, Toll or its Related Bodies Corporate without the ACCC's prior written approval. The undertaking further prohibits Toll from using confidential information that may be deployed by Mr Rafferty in his role with Toll Express. The undertaking relates to the ACCC's approval of Toll's employment of Mr Rafferty, pursuant to clause 2.9(f) of the undertaking given by Toll to the ACCC on 11 March 2006, as varied on 18 April 2007. Toll’s undertaking dated 11 March 2006 and the variation to that undertaking which was accepted by the ACCC on 18 April 2007, being the fifth variation to that undertaking, can be viewed on the ACCC’s website.