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Between May 2004 and August 2004, LG Australia released certain models of its washing machines for sale into the Australian market and represented that they were approved "4A Rated" by Water Services Association of Australia (WSAA) when in fact, at the time they were not.
LG also released a brochure in June 2004 which represented that the machines were 4A certified and posted information to this effect on the LG Australia website.
Western Australian consumers who bought these machines and approached the Water Corporation for a $150 Waterwise Rebate may have had their claims rejected, as certification was not complete until 28 August 2004.
The ACCC is of the view that LG's conduct in making these representations contravenes sections 52 and 53(c) of the Act.
LG has provided court enforceable undertakings that it will:
place a corrective notice on the LG Australia website
send a corrective notice to retailers
upgrade and maintain its trade practices compliance program
Grab It stores in Victoria supplied certain cosmetic products which did not comply with the Cosmetics Standard in that they did not have the ingredients listed on the containers, nor did they supply in-store signage or listings of ingredients as an alternative reference for customers.
The stores also supplied cosmetic products which may have misled consumers as to their place of origin.
An undertaking has been given by the traders that they will
refrain from selling or offering for sale cosmetics without the ingredients being correctly listed;
refrain from selling or offering for sale cosmetics that have false or misleading place of origin representation;
cause a sign to be displayed advising of non-compliance of certain products; and
implement a trade practices compliance program
Chazel Pty Ltd supplied cosmetic products which may have misled consumers as to their place of origin.
An undertaking has been given by Chazel that they will
refrain from supplying cosmetics that have false or misleading place of origin representation; and
implement a trade practices compliance program
Grab It (QLD) and Groove Accessories (NSW) stores supplied certain cosmetic products which did not comply with the Cosmetics Standard in that they did not have the ingredients listed on the containers, nor did they supply in-store signage or listings of ingredients as an alternative reference for customers.
The stores also supplied cosmetic products which may have misled consumers as to their place of origin.
An undertaking has been given by the traders that they will
refrain from selling or offering for sale cosmetics without the ingredients being correctly listed;
refrain from selling or offering for sale cosmetics that have false or misleading place of origin representation;
engage in corrective advertising;
cause a sign to be displayed advising of non-compliance of certain products; and
implement a trade practices compliance program