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Optus and Excite@Home jointly provide the Optus@Home residential cable Internet service. The service was launched in January 2000. Prior to 4 August 2000 the service was advertised as unlimited.
Optus advertised two unlimited call plans in March and May 2000. As at 27 July 2000 over 20,000 people had joined the plans. In early May, Optus introduced the 'Optus Local Fair Go Policy' (the Policy).
Cuisine Courier Pty Limited provides a restaurant delivery service in Melbourne and Sydney.
Four Aus-Care medical centres have undertaken to ensure that vaccinations of Hepatitis B do not include a GST component and the medical centres will review their billing practices to ensure there is no GST component on any GST-free services.
The medical centres will distribute a corrective policy and refund of the GST component to all patients charged a GST on Hepatitis B vaccinations.
The Aus-Care medical centres will also implement a Trade Practices Compliance Program.
The Island Industries Board is a body corporate under section 52(2) of the Community Services (Torres Strait) Act 1984, Queensland. This Board operates under the registered business name of Islanders Board of Industry & Service (IBIS).
Australian Leisure & Hospitality Group ("ALH Group") is a full subsidiary of Carlton and United Breweries.
In or about June 2000, Clarendon Homes (NSW) Pty Limited ("Clarendon") wrote to all clients who had signed contracts based on a tender dated prior to 29 October 1999 and whose house would not be completed by 1 July 2000, stating they would have to pay GST on the work completed after 1 July 2000 ("affected clients").
Since June 2000, the Commission received a number of complaints from affected clients to the effect that they contracted with Clarendon relying on representations that the price for construction of a house was GST inclusive and therefore, they should not have to pay an additional amount for GST.
On 1 August 2000, the Commission advised Clarendon that by seeking to recover an amount for GST in addition to the contract price from clients who had relied on representations that the contract price was GST inclusive, it may have engaged in misleading or deceptive conduct and made false representations with respect to price in contravention of s.52 and 53(e) of the Trade Practices Act.
To resolve the matter, Clarendon has decided that it will not seek to recover an amount for GST from affected clients and has agreed to institute a trade practices compliance program.
Pocket Money Limited (PML) trade in the promotion and sale of phonecards. PML advertised its international call rates in the May-September 2000 edition of 'Sydney - The Official Guide' and on its Internet site.
Khad Pty Ltd, trading as Professionals Edge Hill operates a real estate agency in Cairns. In early 2000, the real estate agency sent out two letters to ex-tenants requesting payment for alleged debts.
Moore Talk Communications Pty Ltd, trading as MT Marketing, acts as a dealer for RSL COM Personal Communications Pty Ltd. MT Marketing promoted mobile phone and access plan packages by way of telemarketing activities across Australia.