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False or misleading representations in relation to a promotion regarding free Internet access.
Undertakings given to:
honour all claims for free Internet access from consumers who bought the product displaying the offer up to and including 31 December 1996;
review its current promotions and procedures for the trade practices vetting of future promotions;
improve its complaint handling procedures; and
instigate a more comprehensive trade practices compliance program for its management, sales and marketing staff.
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