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False and misleading representations in relation to the number and kinds of inspections to be made by MSS’s mobile patrol security service.
Undertaking given that the company will:
write to current and former mobile security patrol customers offering credits to current customers and an amount of free service or money in lieu to former customers; and
develop an interactive computer program to educate its relevant employees about compliance with the Trade Practices Act.
Employees to be required to undertake and complete the program on subsequent occasions to ensure they are aware of the Act and their obligations
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