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This brochure will help businesses recognise when they are dealing with disadvantaged or vulnerable consumers and outlines the factors they may need to consider in these situations with reference to recent court decisions.
The ACL provides all consumers with certain guarantees when they purchase goods and services.
This guide provides an overview of the rules for fair sales practices.
The internet is a great way to get things done, especially shopping. This brochure provides tips for online shopping.
Know your rights and how to protect yourself - a guide for artists and art centres assisting artists
Outlines a few simple steps you can take to help protect yourself and ensure that you are buying genuine Indigenous art.
This old booklet explains a consumer's rights regarding goods and services bought before 1 January 2011.
A free monthly newsletter about ACCC activities published for consumers and the consumer movement in 2002. Provided for research purposes only.
Computerised gambling systems are consistently one of the top 20 complaint categories.