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A guide to assist businesses, legal practitioners and consumer advocates understand the laws by explaining the unfair contract terms laws as simply as possible.
The guide covers what consumer guarantees apply to goods and services, who is responsible for these guarantees and when remedies, such as refund repair and replacement are available.
This guide covers misleading or deceptive conduct, unconscionable conduct, false or misleading representations and related offences, information standards and country of origin representations.
This report provides the findings of research commissioned by the ACCC exploring the relationship between consumers, information provision and the private health insurance industry.
This report examines whether there are particular problems relating to information provision about private health insurance policies and the impact on consumer behaviour.
This report was commissioned by the ACCC to examine the interaction of issues relevant to the sharing economy with the Competition and Consumer Act 2010 and the Australian Consumer Law.
The ACCC has developed this guide to assist operators and suppliers when making decisions about all aspects of comparator services, including in advertising and marketing.
This report has been compiled to provide industry, consumer groups and regulators with a better understanding of the comparator website industry in Australia and its potential impact on competition and consumer welfare.
In an endeavour to provide Indigenous consumers with information on their consumer rights, the Be Smart - Buy Smart booklet provides helpful tips and information about shopping rights and responsibilities under Australian Consumer Law.
This is the fifteenth report prepared by the ACCC in compliance with an order agreed to by the Australian Senate on 25 March 1999 and amended on 18 September 2002.