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This guide is for businesses, including Not-For-Profit organisations, that supply goods or services to consumers with disability or to participants in the National Disability Insurance Scheme.
English and translated into Arabic العربية, Chinese simplified 简体中文, Greek Ελληνικά, Hindi हिन्दी, Italian | Italiano, Spanish | Español, Filipino | Tagalog, and Vietnamese Tiếng Việt. This guide explains your consumer rights in Easy English.
A guide to assist businesses, legal practitioners and consumer advocates understand the laws by explaining the unfair contract terms laws as simply as possible.
The guide covers what consumer guarantees apply to goods and services, who is responsible for these guarantees and when remedies, such as refund repair and replacement are available.
This guide covers misleading or deceptive conduct, unconscionable conduct, false or misleading representations and related offences, information standards and country of origin representations.
The sales practices guide covers unsolicited supplies, unsolicited consumer agreements, pyramid schemes, multiple pricing, lay-by agreements, referral selling and harassment and coercion.
This report provides the findings of research commissioned by the ACCC exploring the relationship between consumers, information provision and the private health insurance industry.
This report examines whether there are particular problems relating to information provision about private health insurance policies and the impact on consumer behaviour.
This report was commissioned by the ACCC to examine the interaction of issues relevant to the sharing economy with the Competition and Consumer Act 2010 and the Australian Consumer Law.
The ACCC has developed this guide to assist operators and suppliers when making decisions about all aspects of comparator services, including in advertising and marketing.