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On 12 November 2016, a new law to protect small businesses from unfair terms in business-to-business standard form contracts took effect across Australia.
This report provides an account of the competition and fair trading issues raised with the ACCC during its engagement with the horticulture and viticulture industries, and the ACCC’s response to these issues.
The checklist is designed to help businesses become aware of their rights and obligations when it comes to dealing with consumers and how to comply with their obligations under the ACL.
The guide covers what consumer guarantees apply to goods and services, who is responsible for these guarantees and when remedies, such as refund repair and replacement are available.